Các lỗi thường gặp

Code :
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT DEVICE WARNING
  • Description: The external device sent a warning.
  • Remedy: No action is necessary.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT JAM IN <LOCATION>
  • Description: A jam has occurred in the specified location.
  • Remedy: Remove jammed paper from the specified location. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT JAM INSIDE <LOCATION>
  • Description: A jam has occurred in the specified location.
  • Remedy: Remove jammed paper from the specified location. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT PAPER JAM OPEN INPUT TRAYS
  • Description: A jam has occurred in an input tray.
  • Remedy: 1. Open the top cover. 2. Remove the print cartridge and any paper. 3. Reinstall the print cartridge and close the top cover. 4. Close all trays.
  • Code: 21
  • Display: 21 PAGE TOO COMPLEX
  • Description: The data (dense text, rules, raster or vector graphics) sent to the product was too complex.
  • Remedy: • Press OK to print the transferred data (some data might be lost). • If this message appears often, simplify the print job or install additional memory.
  • Code: 22
  • Display: 22 EIO X BUFFER OVERFLOW
  • Description: Too much data was sent to the EIO card in the specified slot [X]. An improper communications protocol might be in use. Note: EIO 0 is reserved for the HP Jetdirect embedded print server
  • Remedy: • Press OK to clear the message. (The job will not be printed.) • Check the host configuration. If the message persists, contact an HPauthorized service or support provider.
  • Code: 22
  • Display: 22 EMBEDDED I/O BUFFER OVERFLOW
  • Description: Too much data was sent to the product's internal HP Jetdirect.
  • Remedy: Press OK to continue printing. Some data may be lost.
  • Code: 22
  • Display: 22 USB I/O BUFFER OVERFLOW
  • Description: Too much data was sent to the USB port.
  • Remedy: Press OK to clear the error message. (The job will not be printed.)
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