Remedy: Turn the product off, then on. Ensure that the service sled transmission is in the correct position.
Code: 6100001E
Description: Paper motor thermal error
Remedy: Turn the product off, then on. Check that there is no debris in the paper path or print zone that could be causing drag on the motor. The paper motor is not field replaceable.
Code: 6100001F
Description: Duplex motor thermal error
Remedy: Turn the product off, then on. Check that there is no debris in the lower paper path (below the duplex module) that could be causing drag on the motor. Replace the duplex motor.
Code: 61000020
Description: Output motor thermal error
Remedy: Turn the product off, then on. Check that there is no debris in the upper paper path that could be causing drag on the motor. Check that all portions of the output drive rotate freely. Replace the output drive assembly.
Code: 6100002D
Description: Paper load tray 1 pick motor
Remedy: Turn the product off, then on. Verify that the pick tire moved. If it moved, the top of the page in the tray will move about an inch. Verify that the service/pick transmission is in the correct position. Check for a missing wavy spring in lower swing arm. NOTE: The Tray 1 pick tire/index sensor is not field replaceable.
Code: 6100002E
Description: Paper load pick tire index sensor
Remedy: Turn the product off, then on. Verify that the pick tire moved. If it moved, the top of the page in the tray will move about an inch. Verify that the service/pick transmission is in the correct position. Check for a missing wavy spring in lower swing arm. NOTE: The Tray 1 pick tire/index sensor is not field replaceable.
Code: 61000035
Description: Printbar clutch slippage
Remedy: Turn the product off, then on. Check for any objects obstructing printbar motion. Check that there is no debris on the printbar lift guide rods. Check the printbar lift shaft. Replace it if it is defective.
Code: 6100004E
Description: Pen startup spits already done
Remedy: Turn the product off, then on. Replace the printbar.