• Code: CDF50, CDF70, CDFA0
• Description: ASIC image version failure ASIC image access failure ASIC image error Detection timing Communication error is detected between the MFP board (MFPB) and the CCD board (CCDB).
• Causes: • MFP board (MFPB) • CCD board (CCDB)
• Remedy: 1 Check the connector between MFPB and CCDB for proper connection, and correct as necessary. 2 Update the firmware. 3 Replace CCDB 4 Replace MFPB

• Code: CDF51, CDF71, CDFA1
• Description: ASIC image version failure (back side) ASIC image access failure (back side) ASIC image error (back side) Detection timing: Communication error is detected between the MFP board (MFPB) and the dual scan image processing board (DSIPB).
• Causes: • MFP board (MFPB) • Dual scan image processing board (DSIPB)
• Remedy: 1 Check the connector between MFPB and DSIPB for proper connection, and correct as necessary. 2 Update the firmware. 3 Replace DSIPB 4 Replace MFPB

• Code: CE001 ... CE007
• Description: Abnormal message queue Task error Event error Memory access error Header access error DIMM initialize error
• Causes: MFP board (MFPB)
• Remedy: 1 Check the connectors on MFPB for proper connection and correct as necessary. 2 Replace MFPB

• Code: CE002
• Description: Message and method parameter failure. MFP board (MFPB) is faulty.
• Causes: • MFP board (MFPB) • Hard disk
• Remedy: 1 Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data]. 2 Format hard disk 3 Replace the hard disk. 4 Replace MFPB

• Code: CE101
• Description: Browser finish detected. • The browser is automatically recovered (restarted) after the main body detected that the browser (separate process) has stopped with fault. • When the “Malfunction finish is detected over predetermined number of times” or “the browser task process is except in idle (printing, etc)”.
• Causes: MFP board (MFPB)
• Remedy: 1 Check the connectors on MFPB for proper connection and correct as necessary. 2 Replace MFPB.

• Code: CE201
• Description: Transmission operation log storage fault. When the transmission log storage failed, it repeats retrial until transmission operation log is stored. The trouble is detected when the retrial failed for predetermined number of times.
• Causes: MFP board (MFPB)
• Remedy: 1 Check the connectors on MFPB for proper connection and correct as necessary. 2 Replace MFPB.

• Code: CE301 ... CE305
• Description: Referring incorrect memory Incorrect command Finished due to error inside Qt library Finished due to error outside Qt library Program forced to stop. Detection timing Error occurred with the process inside the MFP controller
• Causes: MFP board (MFPB)
• Remedy: 1 Check the connectors on MFPB for proper connection and correct as necessary. 2 Replace MFPB 3 Acquire the debug logs in [Service Mode] -> [Debug Settings] and analyze them.

• Code: CED01
• Description: The authentication application information does not exist in the hard disk/SSD board in the enhanced server authentication state. With “Enhanced Server Authentication” set, no authentication application registration information is found in the hard disk or the SSD board (SSDB).
• Causes: • SSD board (SSDB) • Hard disk
• Remedy: 1 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. 2 Check the connector from MFPB to Hard disk for proper connection and correct as necessary. 3 Check the connector from SSDB to MFPB for proper connection and correct as necessary. 4 Logically format the hard disk. 5 Replace the hard disk 6 If the above actions do not solve the problem, contact KM.