• Code: CC214
• Description: User information deletion error. The deletion of the user information is uncompleted.
• Causes: • MFP board (MFPB) • Authentication device
• Remedy: 1 Check the USB cable for proper connection and correct as necessary. 2 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.

• Code: CC216
• Description: Acquisition failure of the number of trials/Initialize error of number of authentication. An error occurred during user authentication using optional authentication unit AU-102.
• Causes: • MFP board (MFPB) • Authentication device
• Remedy: 1 Check the USB cable for proper connection and correct as necessary. 2 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. 3 Reset the number of authentication trials.

• Code: CD002
• Description: JOB RAM save error. The error in save of job data to the memory/ hard disk and its read error are detected.
• Causes: • MFP board (MFPB) • Hard disk
• Remedy: 1 Check the connector between hard disk-MFPB PJ11 for proper connection and correct as necessary. 2 Format hard disk. 3 Replace the hard disk. 4 Replace MFPB

• Code: CD004
• Description: Hard disk access error (connection failure). Unable to communicate between the hard disk and MFP board (MFPB).
• Causes: • MFP board (MFPB) • Hard disk
• Remedy: 1 Check the connector between hard disk-MFPB PJ11 for proper connection and correct as necessary. 2 Reinstall the hard disk. 3 Replace the hard disk. 4 Replace MFPB.

• Code: CD00F
• Description: Hard disk data transfer error. Data transfer from the hard disk is faulty.
• Causes: • MFP board (MFPB) • Hard disk
• Remedy: 1 Check the connector between hard disk-MFPB PJ11 for proper connection and correct as necessary. 2 Reinstall the hard disk. 3 Replace the hard disk. 4 Replace MFPB.

• Code: CD010
• Description: Hard disk unformat. Unformatted hard disk is connected.
• Causes: • MFP board (MFPB) • Hard disk
• Remedy: 1 Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [HDD Format], and conduct the HDD format function. 2 Replace the hard disk. 3 Replace MFPB

• Code: CD011
• Description: Hard disk out of specifications mounted. A hard disk that falls outside the specifications is connected.
• Causes: Hard disk
• Remedy: 1 Check the hard disk specifications. 2 Replace the hard disk

• Code: CD012
• Description: Mount error due to hard disk being unformatted. • The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting. • The hard disk that has replaced an old one is not logically formatted.
• Causes: Hard disk
• Remedy: 1 Logically format the hard disk and then upgrade the firmware. 2 Replace the hard disk.