Code :

Code: CC191
Description: Setting parameter load error (LDR) Detection timing Upon startup, the processing of the loadable device driver setting data file failed. • RAM disk file creation failed. • Reading from the flash ROM failed. • An error occurred in API of the authentication module.
Causes: MFP board (MFPB)
Remedy: 1 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. 2 Reinstall the loadable device driver. 3 Rewrite the firmware. 4 Replace MFPB

Code: CC211
Description: Authentication device general error When using the authentication device, authentication data is not to meet the specifications.RAM disk file creation failed.
Causes: • MFP board (MFPB) • Authentication device
Remedy: 1 Check the USB cable for proper connection and correct as necessary. 2 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.

Code: CC212
Description: User validation error • An error occurred while validating the user authentication information. • The loadable device driver is not successfully installed.
Causes: • MFP board (MFPB) • Authentication device
Remedy: 1 When this trouble code is generated after installing the loadable device driver, check to see if there is any file other than loadable device driver in USB memory used. If there is any file, reinstall the loadable device driver. 2 Check the USB cable for proper connection and correct as necessary. 3 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. 4 Re-register the user authentication information. 5 Replace authentication device.

Code: CC213
Description: • User registration error • Card information setting error Detection timing • IC card advanced settings data is not correct when starting-up the authentication device. • Authentication information data is not correct when starting-up the authentication device. • IC card advanced settings data is not correct when setting the IC card advanced settings. • Authentication information data is not correct when setting the IC card advanced settings. • IC card advanced settings data is not correct when registering the authentication information. • Authentication information data is not correct when registering the authentication information. • IC card advanced settings data is not correct when editing the authentication information. • Authentication information data is not correct when editing the authentication information.
Causes: • MFP board (MFPB) • Authentication device
Remedy: 1 Check the USB cable for proper connection and correct as necessary. 2 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. 3 Reset the authentication settings. (card type, IC card advanced settings, and etc.) 4 Re-register the user authentication information.

Code: CC214
Description: User information deletion error The deletion of the user information is uncompleted.
Causes: • MFP board (MFPB) • Authentication device
Remedy: 1 Check the USB cable for proper connection and correct as necessary. 2 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.

Code: CC216
Description: Acquisition failure of the number of trials/Initialize error of number of authentication An error occurred during user authentication using optional authentication unit AU-102.
Causes: • MFP board (MFPB) • Authentication device
Remedy: 1 Check the USB cable for proper connection and correct as necessary. 2 Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. 3 Reset the number of authentication trials.

Code: CD002
Description: JOB RAM save error The error in save of job data to the memory/ hard disk and its read error are detected.
Causes: • MFP board (MFPB) • Hard disk
Remedy: 1 Check the connector between the hard disk-MFPB PJ11 for proper connection and correct as necessary. 2 Format the hard disk. 3 Replace the hard disk 4 Replace MFPB

Code: CD004
Description: Hard disk access error (connection failure) Unable to communicate between the hard disk and printer control board (PRCB).
Causes: • MFP board (MFPB) • Hard disk
Remedy: 1 Check the connector between the hard disk-MFPB PJ11 for proper connection and correct as necessary. 2 Reinstall the hard disk. 3 Replace the hard disk 4 Replace MFPB