• Code: C3302
• Description: Fusing cooling fan motor/2,3 failure to turn
  • The fan motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary.
• Remedy: 1 Check the FM11 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM11 operation check. 4 Change FM11. 5 Change PRCB.

• Code: C3421
• Description: Fusing heaters trouble (heating side)
  • The temperature detected by the heating roller thermistor/C does not reach a predetermined level after the lapse of a predetermined period of time after the heating roller fusing heater lamp lights up.
  • The difference between the maximum and minimum temperatures detected by the heating roller thermistor/C within a predetermined period of time after the start of a warm-up cycle is below or above a predetermined value.
  • The temperature detected after a pressure level correction remains under a predetermined level even after the lapse of a predetermined period of time after the start of the temperature detection.
  • During a warm-up, a zero cross signal cannot be detected after the lapse of a predetermined period of time after the fusing heater is turned ON or OFF.
• Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the open/close operation of the upper right door. 3 Check the fusing unit, PRCB and DCPU for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

• Code: C3423
• Description: Fusing heaters trouble (pressurizing side)
  • After warm-up operation starts, the fusing pressure roller thermistor does not detect a temperature as high as a predetermined one though a predetermined period of time has elapsed.
  • The temperature of the pressure roller remains lower than a predetermined level even after the lapse of a predetermined period of time after a temperature correction.
• Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the open/close operation of the upper right door. 3 Check the fusing unit, PRCB and DCPU for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

• Code: C3721
• Description: Fusing abnormally high temperature detection (heating side)
  • The heating roller thermistor continues to detect a temperature higher than a predetermined one for a predetermined period of time.
  • Hard protection signal L is detected continuously over a predetermined period of time.
• Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the open/close operation of the upper right door. 3 Check the fusing unit, PRCB and DCPU for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

• Code: C3723
• Description: Fusing abnormally high temperature detection (pressurizing side)
  • The temperature of the pressure roller continues to be higher than a predetermined level for a predetermined period of time after a temperature correction.
• Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the open/close operation of the upper right door. 3 Check the fusing unit, PRCB and DCPU for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

• Code: C3821
• Description: Fusing abnormally low temperature detection (heating side)
  • The heating roller thermistor continues to detect a temperature lower than a predetermined one for a predetermined period of time.
  • In the states other than a warm-up operation, a zero cross signal cannot be detected after the lapse of a predetermined period of time after the fusing heater is turned ON or OFF.
  • The power supply frequency cannot be detected.
• Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the open/close operation of the upper right door. 3 Check the fusing unit, PRCB and DCPU for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

• Code: C3823
• Description: Fusing abnormally low temperature detection (pressurizing side)
  • The temperature of the pressure roller continues to be lower than a predetermined level for a predetermined period of time after a temperature correction.
• Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the open/close operation of the upper right door. 3 Check the fusing unit, PRCB and DCPU for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

• Code: C4151
• Description: Polygon motor rotation trouble (C)
  • The polygon motor fails to turn stably even after the lapse of a given period of time after activating the polygon motor.
  • Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating.
• Remedy: 1 Check the connector for proper connection and correct as necessary. 2 Change PH unit. 3 Change REYB/PH. 4 Change PRCB.