• Code: 13E3
• Description: Engine flash ROM device fault
  • An erase error occurs during erasing of data in flash ROM.
• Remedy: 1 Rewrite the engine firmware. 2 Change PRCB.

• Code: 13F0
• Description: Engine control failure
  • An undefined malfunction occurs in the engine section (PRCB, etc.). While the machine is operating, if it detects defective conditions, e.g. the next print is not started after the lapse of a given period of time, it stops operating and the trouble code is displayed.
• Remedy: 1 Reboot the main body.

• Code: 14A3
• Description: IR lamp malfunction
  • The intensity of the light emitted from the exposure lamp of the scanner falls short of the specified value.
• Remedy: 1 Check the exposure lamp for lighting condition when the power switch is turned ON and, if any faulty symptom is evident, correct the scanner unit. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Change scanner unit. 4 Change MFPB/1.

• Code: 3C00 ... 3C10
• Description: Trouble related to security
  • Contact the responsible people of KONICA MINOLTA when not returning in power switch OFF/ON.
• Remedy:

• Code: 3FFF
• Description: Flash ROM write error
  • The copier determines that there is an error if writing to the flash ROM fails during upgrading of the firmware.
  • When the power switch is turned ON, the error indicator lights up steadily and a corresponding message appears on the display.
  • If this error message appears, no operations can then be performed. It is not possible to upgrade the firmware from a PC connected through USB connection, either.
• Remedy: 1 Check the cable and connector for proper connection and correct as necessary. 2 Identify the specific firmware that is responsible for the error. 3 Rewrite the firmware. 4 Unplug parameter chip (IC51) from PRCB and then plug it back in. 5 Change PRCB. 6 Change MFPB/1.

• Code: 4FFF
• Description: Controller connect error
  • MFP board/1 (MFPB/1) to MFP board/2 (MFPB/2) connection failure
• Remedy: 1 Turn OFF and ON the power switch. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Check for proper connection between MFPB/1 and MFPB/2 and correct as necessary. 5 Change MFPB/2. 6 Change MFPB/1.

• Code: C002
• Description: RAM error at startup (standard memory)
  • RAM error at standard memory is detected during printer start-up.
• Remedy: 1 Reboot the main body. 2 Check connection state of the expanded memory and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB/2.

• Code: C003
• Description: RAM error at startup (expanded memory)
  • RAM error at expanded memory is detected during printer start-up.
• Remedy: 1 Reboot the main body. 2 Check connection state of the expanded memory and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB/2.