• Code: CE001 ... CE011
• Description: • CE001: Abnormal message queue • CE003: Task error • CE004: Event error • CE005: Memory access error • CE006: Header access error • CE007: DIMM initialize error • CE009: Memory resource shortage error • CE011: Config. file access error at startup of FW
• Causes: MFP board (MFPB)
• Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.

• Code: CE002
• Description: Message and method parameter failure. MFP board (MFPB) is faulty.
• Causes: • MFP board (MFPB) • Hard disk (HDD)
• Remedy: 1. Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data]. 2. Format the hard disk. 3. Replace the hard disk. 4. Replace MFPB.

• Code: CE101
• Description: Browser finish detected. • The browser is automatically recovered (restarted) after the main body detected that the browser (separate process) has stopped with fault. • When the “Malfunction finish is detected over predetermined number of times” or “the browser task process is except in idle (printing, etc)”.
• Causes: MFP board (MFPB)
• Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.

• Code: CE201
• Description: Transmission operation log storage fault. When the transmission log storage failed, it repeats retrial until transmission operation log is stored. The trouble is detected when the retrial failed for predetermined number of times.
• Causes: MFP board (MFPB)
• Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.

• Code: CE202
• Description: PDL interpreter error. An error inside the EEPROM is detected during converting the PDL information.
• Causes: MFP board (MFPB)
• Remedy: 1. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch. 2. Perform the logically format. 3. Perform [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data]. 4. Replace MFPB.

• Code: CE203
• Description: Unrecoverable error. An error does not recover even after an auto recovery.
• Causes: MFP board (MFPB)
• Remedy: 1. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch. 2. Perform the logically format. 3. Perform [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data]. 4. Rewrite the firmware with the latest one. 5. Perform the self-diagnostic function (from main power switch ON). 6. Replace MFPB.

• Code: CE301 ... CE305
• Description: • CE301: Referring incorrect memory • CE302: Incorrect command • CE303: Finished due to error inside Qt library • CE304: Finished due to error outside Qt library • CE305: Program forced to stop. Trouble detection condition Error occurred with the process inside the MFP controller.
• Causes: MFP board (MFPB)
• Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB. 3. Acquire the debug logs in [Service Mode] -> [Debug Settings] and analyze them.

• Code: CED01
• Description: The authentication application information does not exist in the hard disk/eMMC board in the enhanced server authentication state. With “Enhanced Server Authentication” set, no authentication application registration information is found in the hard disk or the eMMC board (eMMC).
• Causes: • eMMC board (eMMC) • Hard disk (HDD)
• Remedy: 1. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch. 2. Check the connector between hard disk-MFPB CN1, CN22 for proper connection and correct as necessary. 3. Check the connector from eMMC to MFPB for proper connection and correct as necessary. 4. Logically format the hard disk. 5. Replace the hard disk. 6. If the above actions do not solve the problem, contact KM.