• Code: EA25
• Description: Paper transport jam (after paper stack exit): [MJ1103/1104]
• Remedy: Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is there any mechanical problem when the actuator of the finishing tray paper detection sensor (S12) is moved? YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the finishing tray paper detection sensor (S12)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the finishing tray paper detection sensor (S12) and the CN18 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

• Code: EA26
• Description: Paper transport jam (stop command request): [MJ1103/1104]
• Remedy: Is there any paper remaining on the transport path in the Finisher or the equipment? YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the entrance sensor (S1) and the CN26 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

• Code: EA27
• Description: Paper transport jam (paper not inserted): [MJ-1103/ 1104]
• Remedy: Is there any paper remaining on the transport path in the Finisher or the equipment? YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the entrance sensor (S1) and the CN26 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

• Code: EA28
• Description: Paper transport jam (assisting arm operation delay): [MJ-1103/1104]
• Remedy: Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is there any mechanical problem when the paper holding cam is rotated? YES Fix the mechanism. NO Is the harness between the assist arm motor (M10) and the CN13 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

• Code: EA29
• Description: Paper transport jam (stack transport delay): [MJ1103/1104]
• Remedy: Is there any paper remaining on the transport path in the Finisher or the equipment? YES Remove the paper. NO Is there any mechanical problem when the buffer tray guide is opened and closed while the buffer roller is kept raised? YES Fix the mechanism. NO Is the harness between the buffer tray guide motor (M2) and the CN11 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

• Code: EA31
• Description: Transport path paper remaining jam: The paper which has passed through the inlet sensor does not reach the transport sensor. [MJ-1103/1104]
• Remedy: 1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. 2. Check if the connector CN22 on the finisher controller PC board is disconnected from the transport sensor (S2) or the harnesses are open circuited. Correct if any. 3. Check if the connectors CN7 and CN22 on the finisher controller PC board are disconnected from the inlet sensor (S1) and the transport sensor (S2), or the harnesses are open circuited. Correct if any. 4. Replace the sensor. 5. Replace the finisher controller PC board.

• Code: EA32
• Description: Exit paper remaining jam: The paper is remaining on the finishing tray when the power is turned ON. [MJ-1103/1104]
• Remedy: 1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. 2. Check and correct the mechanism. 3. Check if the connector CN11 on the finisher controller PC board is disconnected from the finishing tray paper detection sensor (S12) or the harnesses are open circuited. Correct if any. 4. Replace the sensor. 5. Replace the finisher controller PC board.

• Code: EA40
• Description: Door open jam: The upper/front cover of the finisher section or the upper/ front door of the puncher section has opened during printing. [MJ-1103/1104] Cover open error: The front cover or stationary tray cover is opened during paper transport. [MJ-1103/1104]
• Remedy: 1. Close the front cover or the stationary tray cover if they are opened. 2. Replace the handle cover installed inside of the front cover if it is broken. 3. Reinstall the stationary tray opening/closing switch if it is incorrectly installed. 4. Check if the connector CN16 on the finisher controller PC board is disconnected from the front cover switch (SW1) and the stationary tray opening/closing switch (SW2) or the harnesses are open circuited. Correct if any. 5. Replace the sensors. 6. Replace the finisher controller PC board.