• Code: 108.13
• Description: Service Magenta Printhead
  Printhead declared error.
• Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the controller board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2.
  2 Turn the printer on, and then wait until the printer posts an error. Using a voltmeter, check the following values at JMIRR1: Are the values approximately correct? Replace the controller board See “Controller board removal”. Replace the printhead. See “Printhead removal”.

• Code: 108.xx
• Description: Service Magenta Printhead
  Magenta printhead error.
• Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the controller board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2.
  2 Turn the printer on, and then wait until the printer posts an error. Using a voltmeter, check the following values at JMIRR1: Are the values approximately correct? Replace the controller board See “Controller board removal”. Replace the printhead. See “Printhead removal”.

• Code: 109.01
• Description: Service Black Printhead
  The black printhead lost HSYNC
• Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the controller board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2.
  2 Turn the printer on, and then wait until the printer posts an error. Using a voltmeter, check the following values at JMIRR1: Are the values approximately correct? Replace the controller board See “Controller board removal”. Replace the printhead. See “Printhead removal”.

• Code: 109.02
• Description: Service Black Printhead
  The black printhead failed to complete servo.
• Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the controller board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2.
  2 Turn the printer on, and then wait until the printer posts an error. Using a voltmeter, check the following values at JMIRR1: Are the values approximately correct? Replace the controller board See “Controller board removal”. Replace the printhead. See “Printhead removal”.

• Code: 109.03
• Description: Service Black Printhead
  The black printhead mirror motorsfailed to achieve lock.
• Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the controller board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2.
  2 Turn the printer on, and then wait until the printer posts an error. Using a voltmeter, check the following values at JMIRR1: Are the values approximately correct? Replace the controller board See “Controller board removal”. Replace the printhead. See “Printhead removal”.

• Code: 109.04
• Description: Service Black Printhead
  The black printhead mirror motors lostmotor lock.
• Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the controller board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2.
  2 Turn the printer on, and then wait until the printer posts an error. Using a voltmeter, check the following values at JMIRR1: Are the values approximately correct? Replace the controller board See “Controller board removal”. Replace the printhead. See “Printhead removal”.

• Code: 109.05
• Description: Service Black Printhead
  Failure reading NVRAM fromprinthead.
• Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the controller board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2.
  2 Turn the printer on, and then wait until the printer posts an error. Using a voltmeter, check the following values at JMIRR1: Are the values approximately correct? Replace the controller board See “Controller board removal”. Replace the printhead. See “Printhead removal”.

• Code: 109.06
• Description: Service Black Printhead
  The black printhead thermistor is open.
• Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the controller board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2.
  2 Turn the printer on, and then wait until the printer posts an error. Using a voltmeter, check the following values at JMIRR1: Are the values approximately correct? Replace the controller board See “Controller board removal”. Replace the printhead. See “Printhead removal”.