Remedy: This message is displayed when the printer memory and disk used to store pages is too full to collate the print job. The following actions can be taken: • Press Go to clear the message and continue collating the remaining pages of the job or • Press Menu to access the Busy/Waiting Menu. The following functions are available using the Busy/Waiting Menu: • Cancel Job • Reset Printer • Reset Active Bin • Check Supply Levels Note: Menu Lockout does NOT prevent access to the Busy/ Waiting Menu.
Code: 37
Description: Insufficient Defrag Memory
Remedy: This message is displayed when insufficient printer memory is available to perform Flash Memory Defragment operation. This message appears prior to the actual start of the defragment operation. Press Go to clear the message. To perform the defragment operation you can: • Delete fonts, macros and other data in RAM • Install additional printer memory • Press Menu to access the Busy/Waiting Menu. The following functions are available using the Busy/Waiting Menu: • Cancel Job • Reset Printer • Reset Active Bin • Check Supply Levels Note: Menu Lockout does NOT prevent access to the Busy/ Waiting Menu
Code: 38
Description: Memory Full
Remedy: This message is displayed when the printer is processing an incoming job and there is not enough memory available to continue processing the job. The following actions can be taken: You may want to determine how to make more memory available to your print job by: • Deleting fonts, macros and other data in RAM • Simplify your print job • Install additional memory • Press Go to clear the message, however some data may be lost • Press Menu to access the Busy/Waiting Menu The following functions may be available. • Cancel Job • Reset Printer • Reset Active Bin • Check Supply Levels Note: Menu Lockout does NOT prevent access to the Busy/ Waiting Menu.
Code: 39
Description: Complex Page
Remedy: This message is displayed when a page is too complex to print. The following actions can be taken: • Press Go to clear the message and continue processing the job, some data loss may occur. • Try to simplify the print job Press Menu to access the Busy/Waiting Menu. The following functions may be available: • Cancel Job • Reset Printer • Reset Active Bin • Check Supply Levels Note: Menu Lockout does NOT prevent access to the Busy/ Waiting Menu.
Code: 40
Description: <color> Invalid Refill
Remedy: This message is displayed when the printer has detected a refilled Return Program cartridge. <color> can be black, cyan, magenta, or yellow. Remove the toner cartridge and install a new cartridge. Press and hold Select and then press Return to display any secondary error codes that might help diagnose a problem. Note: The user receives this message for every invalid cartridge installed.
Code: 50
Description: PPDS Font Error
Remedy: This error displays when the PPDS interpreter has detected a font error. When a specific font, which is not installed is requested, based on a PPDS mode Set Font Global command, a Select Code Page command, or a comprehensive Font Selection command and the printer BEST FIT setting is OFF. If BEST FIT is ON, the printer performs a best fit search to find a similar font and this error does not occur. This error also displays when the printer receives invalid PPDS download font data. Note: This error only occurs when a printer is formatting PPDS print data. Other data streams support different protocols for handling font errors. The following actions can be taken while this message is displayed: • Press Go to clear the message and continue processing the job. • Press Menu to access the Busy/Waiting Menu. The following functions may be available via the Busy/ Waiting: - Cancel Job - Reset Printer - Reset Active Bin
Code: 51
Description: Defective Flash
Remedy: This message is displayed when the printer detects a defective flash. Press Go to clear the message. The flash is marked as bad and normal operation continues. No flash operation is allowed until the flash problem is resolved.
Code: 52
Description: Flash Full
Remedy: This message is displayed when there is not enough free space in the flash memory to hold the resources that have been requested to be written to flash. Note: The following action deletes all downloaded Fonts and Macros not written to flash: • Press Go to clear the message and continue processing the print job. • Press Menu to access the Busy/Waiting Menu. The following functions may be available: • Cancel Job • Reset Printer • Reset Active Bin • Check Supply Levels Note: Menu Lockout does NOT prevent access to the Busy/ Waiting Menu.