• Code: 964.00...964.99
• Description: Emulation Error A CRC error with Download Emulation (DLE) has occurred.
• Remedy: • POR the printer. • Download code a second time.

• Code: 975.00...975.99
• Description: Network Error The system detected an unrecognizable network port.
• Remedy: Contact your next level of support.

• Code: 976.00...976.99
• Description: Network Error The system detected an unrecoverable software error in network port.
• Remedy: Contact your next level of support.

• Code: 982.00...982.12
• Description: <device> Communication Error A communications error by the specified device has occurred.
• Remedy: 1. Turn the power off. 2. Remove, and reinstall the output option. 3. Turn the main power back on. 4. Check all output option interface connections if the problem remains.

• Code: 990.00...990.29
• Description: Option Error An option error has occurred.
• Remedy: Contact your next level of support.

• Code: 990.01
• Description: Service Tray2 An input option error has occurred.
• Remedy: 1 Be sure that the following connectors are properly connected on the 2000-sheet controller card and on the other end. • Elevator home sensor • Paper level sensor connector • Jam door clearance sensor connector • Pass thru sensor connector • Pick motor connector • Feed motor connector • Elevator motor connector Are all connectors properly connected? Go to step 2. Properly connect all connectors. 2 Replace the 2000-sheet high-capacity feeder elevator home sensor. See “2000-sheet high-capacity feeder elevator home sensor removal”. Does the problem persist? Go to step 3. Problem solved. 3 Replace the 2000-sheet high-capacity feeder pass thru sensor. See “2000-sheet highcapacity feeder pass thru sensor removal”. Does the problem persist? Go to step 4. Problem solved. 4 Replace the 2000-sheet high-capacity feeder jam door clearance sensor. See “2000-sheet high-capacity feeder jam door clearance sensor removal”. Does the problem persist? Go to step 5. Problem solved. 5 Replace the 2000-sheet high-capacity feeder lift drive motor assembly. See “2000-sheet high-capacity feeder lift drive motor assembly removal”. Does the problem persist? Go to step 6. Problem solved. 6 Replace the 2000-sheet high-capacity feeder pick assembly. See the installation note of “2000-sheet high-capacity feeder pick assembly removal”. Does the problem persist? Go to step 7. Problem solved. 7 Replace the 2000-sheet high-capacity feeder drive assembly. See “2000-sheet highcapacity feeder drive assembly removal”. Does the problem persist? Go to step 9. Problem solved. 8 Replace the 2000-sheet high-capacity feeder controller card assembly. See “2000-sheet high-capacity feeder controller card assembly removal”. Does the problem persist? Replace the 2000-sheet high-capacity feeder input option. Problem solved.

• Code: 991.00...991.99
• Description: <device> Error The specified device has detected an error.
• Remedy: • POR the printer. • If the error message persists, replace the system board

• Code:

  202.33, 202.38

• Description: Bin-full sensor is never made or is made late.
• Remedy: 1 Is the bin-full flag damaged? Replace the bin-full flag. See “Bin-full flag removal”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the cable in connector JTCVR1 for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable in connector JTCVR1 for damage. Is the cable damaged? Replace the bin-full and output beacon cable. To access the cable, see “Top cover removal”. Go to step 4. 4 Remove the top cover assembly. See “Top cover removal”. Is the cable properly connected? Go to step 5. Reseat the cable. 5 Replace the bin-full sensor. See “Bin-full sensor removal” Does the error reoccur? Replace the system board. See “System board removal”. Problem solved.