Remedy: Replace the specified toner cartridge. Select Continue to clear the message and continue printing.
Code: 88
Description: OCR exhausted The OCR has reached the end of life and needs to be replaced.
Remedy: Replace the oil coating roll. Select Continue to clear the message and continue printing.
Code: 900
Description: RIP software error. There may be a communication problem (Bad cable, network connection, and so on) software issue, or a hardware problem with the controller board / INA. The communication and software aspects should be checked first. Determine if the problem is constant or intermittent.
Remedy: 1 Disconnect the printer from any external connections. Turn the power off and remove any parallel, USB, or network connections. Turn the printer on. Does the 900 error display? Go to step 3. Go to step 2. 2 Run the internal test pages. Print a menu settings page from the reports menu. If the printer works properly while disconnected, have a user or the network administrator verify that there are no jobs in the queue that may be causing the error. Does the error remain? Go to step 3. Inform the user or network administrator of the issue. 3 Turn the printer off. Remove any options from the RIP card, such as additional memory, hard disk drives, or option cards. Does the 900 error display? Go to step 4. Determine which option is causing the 900 error. 4 Restore factory defaults from the configuration menu. WARNING: When factory defaults are restored, all menu items are returned to factory default values except: • Display Language • All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu. • All downloaded resources (fonts, macros, and symbol sets) in printer memory are deleted. Resources residing in flash memory are unaffected. Does the 900 error display? Record the secondary error codes. With the 900 Service RIP Error displayed, press Menu then press . The first screen of debug information appears. Press to view any additional debug information when the original message appears. Record the complete list. Press Menu to scroll. The code may be a very long string of characters and numbers, but is needed for analysis. Contact your next level of support. Problem solved
Code: 910
Description: Drive Motor Error
Remedy: 1 Is CN18 on the printer controller board properly connected? Go to step 2. Connect CN18. 2 Are connectors CN1 and CN5 on the motor drive board properly connected? Go to step 3. Connect CN1 and CN5. 3 Is connector CN9 on the CK2 daughter board connected properly? Replace the motor drive board and go to step 4. Connect CN9. 4 Did replacement of the motor drive board solve the problem? Problem solved. Replace the CK2 daughter board, and go to step 5. 5 Did replacement of the CK2 daughter board solve the problem? Problem solved. Replace the printer controller board, and go to step 6. 6 Did replacement of the controller board solve the problem? Problem solved. Replace all supplies, and go to step 7. 7 Did replacement of all supplies solve the problem? Problem solved. Replace the drive motor.
Code: 911
Description: Paper Exit Motor Error
Remedy: 1 Is connector CN9 on the printhead controller board securely connected? Replace the facedown unit, and go to step 2. Plug the connector in securely. 2 Did replacement of the paper exit motor solve the problem? Problem solved. Replace the printhead controller board.