• Code: 145.80...145.85
• Description: 145.80 The motor (CMY photoconductors) did not turn on. 145.81 The motor (CMY photoconductors) did not turn off. 145.82 The motor (CMY photoconductors) speed did not ramp up to the required level. 145.83 The motor (CMY photoconductors) stalled. 145.84 The motor (CMY photoconductors) ran too slow. 145.85 The motor (CMY photoconductors) ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the controller board socket JMAG1 connection. Is the cable properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the motor (black only retract) connection. Is the motor properly connected? Go to step 6. Go to step 5. Step 5 Reseat the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the motor (black only retract) cable for damage. Is the cable free of damage? Go to step 8. Go to step 7. Step 7 Replace the cable. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the motor (black only retract). Does the problem remain? Go to step 10. The problem is solved. Step 10 Reset the printer. Does the problem remain? Go to step 11. The problem is solved. Step 11 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 147.80...147.85
• Description: 147.80 The motor (deskew) did not turn on. 147.81 The motor (deskew) did not turn off. 147.82 The motor (deskew) speed did not ramp up to the required level. 147.83 The motor (deskew) stalled. 147.84 The motor (deskew) ran too slow. 147.85 The motor (deskew) ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the controller board socket JMTR2 connection. Is the cable properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the motor (deskew) connection. Is the motor properly connected? Go to step 6. Go to step 5. Step 5 Reseat the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the motor (deskew) cable for damage. Is the cable free of damage? Go to step 8. Go to step 7. Step 7 Replace the cable. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the motor (deskew). Does the problem remain? Go to step 10. The problem is solved. Step 10 Reset the printer. Does the problem remain? Go to step 11. The problem is solved. Step 11 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 148.80...148.85
• Description: 148.80 The motor (duplex diverter) did not turn on. 148.81 The motor (duplex diverter) did not turn off. 148.82 The motor (duplex diverter) speed did not ramp up to the required level. 148.83 The motor (duplex diverter) stalled. 148.84 The motor (duplex diverter) ran too slow. 148.85 The motor (duplex diverter) ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the controller board socket JMTR1 connection. Is the cable properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the motor (duplex diverter) connection. Is the motor properly connected? Go to step 6. Go to step 5. Step 5 Reseat the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the motor (duplex diverter) cable for damage. Is the cable free of damage? Go to step 8. Go to step 7. Step 7 Replace the cable. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the redrive. See “Redrive removal”. Does the problem remain? Go to step 10. The problem is solved. Step 10 Reset the printer. Does the problem remain? Go to step 11. The problem is solved. Step 11 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 149.80...149.85
• Description: 149.80 The motor (redrive) did not turn on. 149.81 The motor (redrive) did not turn off. 149.82 The motor (redrive) speed did not ramp up to the required level. 149.83 The motor (redrive) stalled. 149.84 The motor (redrive) ran too slow. 149.85 The motor (redrive) ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the controller board socket JMTR1 connection. Is the cable properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the motor (redrive) connection. Is the motor properly connected? Go to step 6. Go to step 5. Step 5 Reseat the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the motor (redrive) cable for damage. Is the cable free of damage? Go to step 8. Go to step 7. Step 7 Replace the cable. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the motor (redrive). Does the problem remain? Go to step 10. The problem is solved. Step 10 Reset the printer. Does the problem remain? Go to step 11. The problem is solved. Step 11 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 150.80...150.85
• Description: 150.80 The motor (duplex) did not turn on. 150.81 The motor (duplex) did not turn off. 150.82 The motor (duplex) speed did not ramp up to the required level. 150.83 The motor (duplex) stalled. 150.84 The motor (duplex) ran too slow. 150.85 The motor (duplex) ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the controller board socket JMTR2 connection. Is the cable properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the motor (duplex) connection. Is the motor properly connected? Go to step 6. Go to step 5. Step 5 Reseat the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the motor (duplex) cable for damage. Is the cable free of damage? Go to step 8. Go to step 7. Step 7 Replace the cable. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the motor (duplex). Does the problem remain? Go to step 10. The problem is solved. Step 10 Reset the printer. Does the problem remain? Go to step 11. The problem is solved. Step 11 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 151.80...151.85
• Description: 151.80 The motor (transfer belt) did not turn on. 151.81 The motor (transfer belt) did not turn off. 151.82 The motor (transfer belt) speed did not ramp up to the required level. 151.83 The motor (transfer belt) stalled. 151.84 The motor (transfer belt) ran too slow. 151.85 The motor (transfer belt) ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the transfer belt for damage and life expiration. Is the transfer belt damaged or has it reached end of life? Go to step 3. Go to step 4. Step 3 Replace the transfer belt. See “Transfer belt removal”. Does the problem remain? Go to step 4. The problem is solved. Step 4 a Remove the transfer belt, and then manually turn the transfer belt drive gears. b Check the movement of the gears. Do the drive gears properly turn? Go to step 6. Go to step 5. Step 5 Replace the transfer belt. See “Transfer belt removal”. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the controller board sockets JFIP1 and JFIS1 connections. Are the cables properly connected? Go to step 8. Go to step 7. Step 7 Reseat the cables. Does the problem remain? Go to step 8. The problem is solved. Step 8 Check the motor (transfer belt) connection. Is the motor properly connected? Go to step 10. Go to step 9. Step 9 Reseat the cable. Does the problem remain? Go to step 10. The problem is solved. Step 10 Check the motor (transfer belt) cable for damage. Is the cable free of damage? Go to step 12. Go to step 11. Step 11 Replace the cable. Does the problem remain? Go to step 12. The problem is solved. Step 12 Reset the printer. Does the problem remain? Go to step 13. The problem is solved. Step 13 Replace the fuser/transfer belt motor gearbox. See “Fuser/ transfer belt motor gearbox removal”. Does the problem remain? Go to step 14. The problem is solved. Step 14 Reset the printer. Does the problem remain? Go to step 15. The problem is solved. Step 15 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 153.80...153.85
• Description: 153.80 The motor (isolation) did not turn on. 153.81 The motor (isolation) did not turn off. 153.82 The motor (isolation) speed did not ramp up to the required level. 153.83 The motor (isolation) stalled. 153.84 The motor (isolation) ran too slow. 153.85 The motor (isolation) ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 Check the controller board socket JMTR3 connection. Is the cable properly connected? Go to step 4. Go to step 3. Step 3 Reseat the cable. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the motor (isolation) connection. Is the motor properly connected? Go to step 6. Go to step 5. Step 5 Reseat the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the motor (isolation) cable for damage. Is the cable free of damage? Go to step 8. Go to step 7. Step 7 Replace the cable. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the motor (isolation). Does the problem remain? Go to step 10. The problem is solved. Step 10 Reset the printer. Does the problem remain? Go to step 11. The problem is solved. Step 11 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.

• Code: 155.80...155.85
• Description: 155.80 The motor (K toner add) did not turn on. 155.81 The motor (K toner add) did not turn off. 155.82 The motor (K toner add) speed did not ramp up to the required level. 155.83 The motor (K toner add) stalled. 155.84 The motor (K toner add) ran too slow. 155.85 The motor (K toner add) ran too fast.
• Remedy: Step 1 Reset the printer. Does the problem remain? Go to step 2. The problem is solved. Step 2 a Remove the K toner cartridge, and then manually turn the drive gear. b Check the movement of the gear. Does the drive gear properly turn? Go to step 4. Go to step 3. Step 3 Replace the toner cartridge. Does the problem remain? Go to step 4. The problem is solved. Step 4 Check the motor (K toner add) cable for proper connection. • Check the connector on the motor. • Check the connector JBTLM1 on the controller board. Is the cable properly connected? Go to step 6. Go to step 5. Step 5 Reseat the cable. Does the problem remain? Go to step 6. The problem is solved. Step 6 Check the motor (K toner add) cable for damage. Is the cable free of damage? Go to step 8. Go to step 7. Step 7 Replace the cable. Does the problem remain? Go to step 8. The problem is solved. Step 8 Reset the printer. Does the problem remain? Go to step 9. The problem is solved. Step 9 Replace the motor (K toner add). Does the problem remain? Go to step 10. The problem is solved. Step 10 Reset the printer. Does the problem remain? Go to step 11. The problem is solved. Step 11 On the upper part of the controller board, check the K toner add capacitor C251 for damage. Note: Blown capacitors may look deformed or bulged. C114 C115 C122 C251 Is the capacitor free of damage? Contact the next level of support. Go to step 12. Step 12 Replace the controller board. See “Controller board removal”. Does the problem remain? Contact the next level of support. The problem is solved.