Các lỗi thường gặp

Code :
  • Code: 35.xx
  • Description: Res save off deficient memory—the printer lacks sufficient memory to enable Resource Save
  • Remedy: Try one or more of the following: • From the printer control panel, press Continue to disable Resource Save, clear the message, and continue printing. • Install additional memory.
  • Code: 37.xx
  • Description: Insufficient collation area
  • Remedy: Try one or more of the following: . From the printer control panel, select Continue to stop the defragmentation and continue printing. For non.touch.screen printer models, press OK to confirm. . Delete fonts, macros, and other data from the printer memory. . Install additional printer memory
  • Code: 38.xx
  • Description: Memory full
  • Remedy: Try one or more of the following: • From the printer control panel, press Continue to disable Resource Save, clear the message, and continue printing. • Install additional memory.
  • Code: 39
  • Description: Complex page—the page is too complex to print
  • Remedy: Try one or more of the following: • From the printer control panel, press Continue to clear the message. • Decrease the resolution setting. • Install additional printer memory.
  • Code: 41
  • Description: Cartridge/imaging unit type mismatch
  • Remedy: Install properly regioned supply.
  • Code: 42.xy
  • Description: Printer/cartridge mismatch
  • Remedy: Install a toner cartridge that matches the region number of the printer. The .xy error code value represents the required region number, where x indicates the printer’s region number and y for the cartridge’s region number: • 0—Global • 1—United States, Canada • 2—European Economic Area (EEA), Switzerland • 3—Asia Pacific, Australia, New Zealand • 4—Latin America • 5—Africa, Middle East, rest of Europe • 9—Invalid
  • Code: 50
  • Description: The PPDS interpreter has encountered a font error
  • Remedy: Press Continue to clear the message and continue processing the job.
  • Code: 51
  • Description: Defective flash—this error may occur at power on, or during flash format and write operations
  • Remedy: Try one or more of the following: • Replace the defective flash memory card. • From the printer control panel, press Continue to ignore the message and continue printing. • Cancel the current print job.
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