• Code: 33
• Display: Firmware attempted to load or store to an invalid address.
• Description: Data abort error
• Remedy: Unplug the printer from the electrical outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the USB cable. Service: Replace the system board.

• Code: 34
• Display: Indicates the ARM processor was in an incorrect mode to perform the requested operation.
• Description: Invalid processor mode error
• Remedy: Unplug the printer from the electrical outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the USB cable. Service: Replace the system board.

• Code: 35
• Display: There is a problem determining temperature.
• Description: Temperature error
• Remedy: Unplug the printer from the electrical outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the printhead. Service: 1. Clean the printhead contacts. If the problem remains, then replace the printhead. 2. Check for bent contacts on the tank contact card. If the contacts are bent, the replace the tank contact card. See “Tank contact card removal”. If the problem remains, then replace the system board.

• Code: 36
• Display: Invalid parameters have been passed to ReadFlashPage
• Description: Serial flash error
• Remedy: Unplug the printer from the electrical outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the printer. Service: Replace the system board.

• Code: 37
• Display: Microprocessor has encountered a bad signal (other than an abort, illegal instruction, or arithmetic exception).
• Description: Undefined signal error
• Remedy: Unplug the printer from the electrical outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the USB cable. Service: Replace the system board.

• Code: 38
• Display: Scanner mechanism is locked in place or unable to move due to other failure
• Description: Unlock scanner
• Remedy: Unplug the printer from the electrical outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the printer. Service: Replace the scanner unit

• Code: 39
• Display: The scan carrier has stalled.
• Description: Scan carrier stall
• Remedy: Unplug the printer from the electrical outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the printer. Service: Replace the scanner unit.

• Code: 40
• Display: The microprocessor has encountered an abort or undefined instruction.
• Description: Undefined error
• Remedy: Unplug the printer from the electrical outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the printer. Service: Replace the system board.