• Code: 50
• Description: PPDS Font Error This message displays when the PPDS interpreter has encountered a font error. Note: This error may only occur when the printer is formatting PPDS print data.
• Remedy: The following actions may be taken: • Press to clear the message and continue processing the job. • Press until Busy/ Waiting appears. The following are available: - Cancel Job - Reset Printer - Reset Active Bin

• Code: 51
• Description: Defective Flash This message displays when the printer detects a defective flash. This error may occur at power on, or during flash format and write operations.
• Remedy: Press to clear the message. The flash is marked as bad and normal operation continues. Flash operations are not allowed until the problem is resolved.

• Code: 52
• Description: Flash Full This message displays when the printer detects an unformatted flash at power on.
• Remedy: Press to clear the message. The flash is marked as bad and normal operation continues. Flash operations are not allowed until the flash is formatted.

• Code: 54
• Description: Serial Option [x] Error This IR is displayed when a serial error (framing, parity or overrun) has been detected on the specified optional serial port. This usually indicates that the serial port has not been set up correctly. Once a host interface error has been displayed for the first time, reporting of further host interface errors for the associated port is suppressed until the interface parameters are changed for the associated, or the machine is powered off.
• Remedy: 1 If the device is physically connected to the network, verify that the ethernet cable is properly connected on both ends. Is the cable properly connected? Go to step 3. If the network is wireless, got to step 3. Go to step 2. 2 Connect the ethernet cable. Did this fix the problem? Problem resolved Go to step 3. 3 Check the printer’s online status under Printers and Faxes on the host computer. Delete all print jobs in the print queue. Is the printer online and in a Ready state. Go to step 5. Go to step 4. 4 Change the printer status to online. Did this fix the issue? Problem resolved. Go to step 5. 5 Does the IP address displayed on the network settings page match the IP address in the port of the drivers using the printer? Go to step 10. Go to step 6. 6 Does the LAN use DHCP? Note: A printer should use a static IP address on a network. Go to step 7. Go to step 9. 7 Are the first two segments if the IP address 169.254? Go to step 8. Go to step 9 8 POR the printer. Is the problem resolved Problem resolved Go to step 10. 9 Reset the address on the printer to match the IP address on the driver. Did this resolve the issue? Problem fixed. Go to step 10. 10 Have the network administrator verify that the printer and PC’s IP address have identical subnet addresses. Are the subnet addresses the same? Go to step 12. Go to step 11. 11 Using the subnet address supplied by the network administrator, assign a unique IP address to the printer. Note: The printer IP address should match the IP address on the printer driver. Did this fix the problem? Problem resolved. Go to step 12. 12 Is the device physically connected (ethernet cable) to the network? Go to step 13. Go to step15. 13 Try using a different ethernet cable. Did this remedy the situation? Problem resolved Go to step 14. 14 Have the network administrator check the network drop for activity. Is the drop functioning properly? Replace the system card. Go to “System card assembly removal (T650, T652, T654, T656)”. Contact the network administrator. 15 Is the printer on the same wireless network as the other devices? Go to step 17. Go to step 16. 16 Assign the correct wireless network to the printer. Did this fix the problem? Problem resolved Go to step 17. 17 Are the other devices on the wireless network communicating properly? Go to step 18. Contact the network administrator. 18 Verify that the wireless card is properly seated on the controller board. Is the wireless card seated correctly? Go to step 20. Go to step 19. 19 Properly reseat the wireless card. Did this fix the problem? Problem resolved. Go to step 20. 20 Is the antenna damaged? Go to step 22. Go to step 21. 21 Replace the antenna. Did this fix the problem? Problem resolved Go to step 22. 22 Verify that the antenna is properly connected to the wireless card. Is it connected correctly? Go to step 24. Go to step 23. 23 Properly connect the antenna. Did this fix the problem? Problem resolved Go to step 24. 24 Check pin 6 for +3.3V, and Pin 5 for +5V. on connector <> of the controller board. Pins 1 and 4 are GND. Are the voltages and GNDs correct? Replace the wireless card. Replace the system card. Go to “System card assembly removal (T650, T652, T654, T656)”

• Code: 54
• Description: Std Network Software Error This error displays when a network port is detected, but the printer cannot establish communications with it.
• Remedy: The following actions may be taken: • Press to clear the message and continue printing. The job may not print correctly. • Program new firmware for the network interface. Reset the printer.

• Code: 54
• Description: Network [x] Software Error This error displays when a network port is detected, but the printer cannot establish communications with it.
• Remedy: The following actions may be taken: • Press to clear the message and continue printing. The job may not print correctly. • Program new firmware for the network interface. • Reset the printer.

• Code: 55
• Description: Unsupported Option in Slot [x] An unsupported option is installed in the specified solutions port. Power off the printer and remove the unsupported option in the specified slot.
• Remedy: Remove unsupported option.

• Code: 56
• Description: Parallel Port [x] Disabled This error displays when data is sent to the printer across an optional parallel port, but the port has been disabled. Once this message displays, reporting of further errors is suppressed until the menus are entered, or the printer is reset.
• Remedy: 1 If the device is physically connected to the network, verify that the ethernet cable is properly connected on both ends. Is the cable properly connected? Go to step 3. If the network is wireless, got to step 3. Go to step 2. 2 Connect the ethernet cable. Did this fix the problem? Problem resolved Go to step 3. 3 Check the printer’s online status under Printers and Faxes on the host computer. Delete all print jobs in the print queue. Is the printer online and in a Ready state. Go to step 5. Go to step 4. 4 Change the printer status to online. Did this fix the issue? Problem resolved. Go to step 5. 5 Does the IP address displayed on the network settings page match the IP address in the port of the drivers using the printer? Go to step 10. Go to step 6. 6 Does the LAN use DHCP? Note: A printer should use a static IP address on a network. Go to step 7. Go to step 9. 7 Are the first two segments if the IP address 169.254? Go to step 8. Go to step 9 8 POR the printer. Is the problem resolved Problem resolved Go to step 10. 9 Reset the address on the printer to match the IP address on the driver. Did this resolve the issue? Problem fixed. Go to step 10. 10 Have the network administrator verify that the printer and PC’s IP address have identical subnet addresses. Are the subnet addresses the same? Go to step 12. Go to step 11. 11 Using the subnet address supplied by the network administrator, assign a unique IP address to the printer. Note: The printer IP address should match the IP address on the printer driver. Did this fix the problem? Problem resolved. Go to step 12. 12 Is the device physically connected (ethernet cable) to the network? Go to step 13. Go to step15. 13 Try using a different ethernet cable. Did this remedy the situation? Problem resolved Go to step 14. 14 Have the network administrator check the network drop for activity. Is the drop functioning properly? Replace the system card. Go to “System card assembly removal (T650, T652, T654, T656)”. Contact the network administrator. 15 Is the printer on the same wireless network as the other devices? Go to step 17. Go to step 16. 16 Assign the correct wireless network to the printer. Did this fix the problem? Problem resolved Go to step 17. 17 Are the other devices on the wireless network communicating properly? Go to step 18. Contact the network administrator. 18 Verify that the wireless card is properly seated on the controller board. Is the wireless card seated correctly? Go to step 20. Go to step 19. 19 Properly reseat the wireless card. Did this fix the problem? Problem resolved. Go to step 20. 20 Is the antenna damaged? Go to step 22. Go to step 21. 21 Replace the antenna. Did this fix the problem? Problem resolved Go to step 22. 22 Verify that the antenna is properly connected to the wireless card. Is it connected correctly? Go to step 24. Go to step 23. 23 Properly connect the antenna. Did this fix the problem? Problem resolved Go to step 24. 24 Check pin 6 for +3.3V, and Pin 5 for +5V. on connector <> of the controller board. Pins 1 and 4 are GND. Are the voltages and GNDs correct? Replace the wireless card. Replace the system card. Go to “System card assembly removal (T650, T652, T654, T656)”