Description: Printhead—mirror motor unable to reach operating speed.
Remedy: Faulty printhead, cabling, or connector.
Code: 936
Description: Transport motor — initial lock failure
Remedy: Indicates a problem with the main drive motor or a jam occurred during the motor ramp-up to speed.
Code: 937
Description: Transport motor — lost lock
Remedy: Faulty motor or a jam occurred after motor ramp-up to speed. Possible problem with the main drive.
Code: 941
Description: Scanner — AFE R/W Error for scanner
Remedy: Replace the controller card.
Code: 942
Description: Scanner — Home sensor error
Remedy: CCD Controller card If you are receiving a 942 error, check the home position sensor for dirt, and ensure that the sensor is properly connected to the CCD. Ensure that connectors J1 and J4 are properly connected. Inspect both ribbon cable connections on CCD for proper connection. If connector J1 is properly connected, verify the following voltages on the controller card. Check pin 1 for +5V, pin 5 for +24V, and pin 18 for +24V. Pins 2, 4, 6, 13, 16, and 17 are ground. If connector J4 is properly connected, verify the following voltages on the controller card. Check pin 19 for +12V and pin 20 for +5V. If voltages are present, replace the CCD. If there are voltage irregularities, replace the controller card.
Code: 943
Description: Scanner — Motor stall
Remedy: Restart the MFP. If the problem remains, replace the CCD unit.