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Code :
  • Code: 092-651
  • Display: ADC Sensor Error Error 092-651 Error Code:01 Restart Printer
  • Description: <IOT ADC Sensor Error> Density sensor (ADC sensor) detects high density.
  • Remedy: 1 Is the transfer belt assembly installed correctly? Go to step 3. Reinstall the transfer belt assembly. See “Transfer belt removal”. Then go to step 2. 2 Does the error still occur when the power is turned on? Go to step 3. Problem resolved. 3 Check the toner density. Compare the density of the four colors by printing the Graduation ESS Test Page. 1. In Service Mode, select Printer Diag. 2. Select Test Print, and press OK. 3. Select the desired test page, and press OK. Ready displays. 4. Press OK to print the test page. Processing displays and then the page prints. Ready displays when the page is complete. Compare the results against the sample page, “Gradation ESS”. Is the toner too dark? Go to step 4. Replace the controller board. See “Controller board removal”. 4 Check the density solenoid in the transfer belt assembly by performing the ADC (CTD) Sensor Solenoid Test: 1. In Service Mode, select Printer Diag, and press OK. 2. Select Engine Diag, and press OK. 3. Select Motor Tests, and press OK. 4. Select ADC (CTD) Sensor Solenoid. 5. Open the front cover. 6. Bypass the front cover interlock. 7. Press OK to start the test. You will see the shutter move if the solenoid is functional. Does the density sensor operate correctly? Replace the corresponding toner cartridge assembly. See “Toner cartridge removal”. Go to step 5. 5 Check the P/J27, P/J272, and P/J2721 connectors between the controller board and the transfer belt assembly. Are the connectors connected correctly? Go to step 6. Reconnect the P/J27, P/J272, and/or P/J2721 connectors. Then go to step 6. 6 Disconnect P/J27 on the controller board. Measure the voltage between ground and J27-A7 pin on the controller board. It should measure approximately +5 V dc. Does the voltage measure approximately +5 V dc? Replace the transfer belt assembly. See “Transfer belt removal”. Replace the controller board. See “Controller board removal”.
  • Code: 092-661
  • Display: Env Sensor Error Error 092-661 Restart Printer
  • Description: <IOT Environment Sensor Error> Temperature sensor error is detected.
  • Remedy: 1 Is the humidity sensor installed correctly? Go to step 2. Reinstall the humidity sensor. See “Humidity sensor removal”. Then go to step 2. 2 Does the error still occur when the power is turned on? Go to step 3. Problem resolved. 3 Check the P/J26 and P/J261 connections between the controller board and the humidity sensor. Are the connections secure? Go to step 4. Reconnect the P/J26 and P/J261 connections. Then go to step 4. 4 Disconnect the P/J26 connector on the controller board. Measure the voltage between ground and J26-4 pin on the controller board. It should measure approximately +5 V dc. Does the voltage measure approximately +5 V dc? Replace the humidity sensor. See “Humidity sensor removal”. Replace the controller board. See “Controller board removal”.
  • Code: 093-320
  • Display: Motor Error Error 093-320 Restart Printer
  • Description: <IOT Motor Failure> A developer motor failure is detected.
  • Remedy: 1 Are the toner cartridges installed correctly? Go to step 3. Reinstall the toner cartridges, then go to step 2. 2 Does the error still occur when the power is turned on? Go to step 3. Problem resolved. 3 Check the P/J22 and P/J222 connectors between the controller board and the main drive assembly. Are P/J22 and P/J22 connected securely? Go to step 4. Reconnect the P/J22 and P/J222 connectors. Then go to step 4. 4 Check the developer motor by performing the Deve Motor Test: 1. In Service Mode, select Printer Diag, and press OK. 2. Select Engine Diag, and press OK. 3. Select Motor Tests, and press OK. 4. Select Deve Motor. 5. Open the front cover. 6. Remove the yellow, cyan, and magenta toner cartridges. 7. Bypass the front cover interlock. 8. Press OK. 9. Select a speed to test, and press OK. You will hear the motor run if it is functional. Does the developer motor function correctly? Replace the controller board. See “Controller board removal”. Go to step 5. 5 Is the main drive assembly installed correctly? Go to step 6. Reinstall the main drive. See “Main drive removal”. Then go to step 6. 6 Does the error still occur when the power is turned on? Go to “Main drive assembly (developer motor) service check”. Problem resolved.
  • Code: 093-423
  • Display: Ready to Copy Replace Yellow Print Cartridge Soon or Check Cartridge Error 093-423 Replace Yellow Print Cartridge Soon
  • Description: <IOT Y CRU Near Life> The toner cartridge is going to reach the replacement time.
  • Remedy: 1 Check toner cartridge installation. Is the yellow toner cartridge installed correctly? Go to step 3. Reinstall the yellow toner cartridge, then go to step 2. 2 Does the error still occur when the power is turned on? Go to step 3. Problem resolved. 3 Replace the toner cartridge. Does the error still occur when the power is turned on? Replace the controller board. See “Controller board removal”. Problem resolved.
  • Code: 093-424
  • Display: Ready to Copy Replace Magenta Print Cartridge Soon or Check Cartridge Error 093-424 Replace Magenta Print Cartridge Soon
  • Description: <IOT M CRU Near Life> The toner cartridge is going to reach the replacement time.
  • Remedy: 1 Check toner cartridge installation. Is the magenta toner cartridge installed correctly? Go to step 3. Reinstall the magenta toner cartridge, then go to step 2. 2 Does the error still occur when the power is turned on? Go to step 3. Problem resolved. 3 Replace the toner cartridge. Does the error still occur when the power is turned on? Replace the controller board. See “Controller board removal”. Problem resolved.
  • Code: 093-425
  • Display: Ready to Copy Replace Cyan Print Cartridge Soon or Check Cartridge Error 093-425 Replace Cyan Print Cartridge Soon
  • Description: <IOT C CRU Near Life> The toner cartridge is going to reach the replacement time.
  • Remedy: 1 Check toner cartridge installation. Is the cyan toner cartridge installed correctly? Go to step 3. Reinstall the cyan toner cartridge, then go to step 2. 2 Does the error still occur when the power is turned on? Go to step 3. Problem resolved. 3 Replace the toner cartridge. Does the error still occur when the power is turned on? Replace the controller board. See “Controller board removal”. Problem resolved.
  • Code: 093-426
  • Display: Ready to Copy Replace Black Print Cartridge Soon or Check Cartridge Error 093-426 Replace Black Print Cartridge Soon
  • Description: <IOT K CRU Near Life> The toner cartridge is going to reach the replacement time.
  • Remedy: 1 Check toner cartridge installation. Is the black toner cartridge installed correctly? Go to step 3. Reinstall the black toner cartridge, then go to step 2. 2 Does the error still occur when the power is turned on? Go to step 3. Problem resolved. 3 Replace the toner cartridge. Does the error still occur when the power is turned on? Replace the controller board. See “Controller board removal”. Problem resolved.
  • Code: 093-925
  • Display: Blk - CRUM Error Error 093-925 Restart Printer
  • Description: <CRU CRUM Error> Black toner Smart Chip communication error is detected
  • Remedy: 1 Check toner cartridge installation. Is the black toner cartridge installed correctly? Go to step 3. Reinstall the black toner cartridge, then go to step 2. 2 Does the error still occur when the power is turned on? Go to step 3. Problem resolved. 3 Is the black toner cartridge the correct cartridge for this MFP? Go to step 4. Install the correct toner black cartridge. 4 Check the toner Smart Chip contact for proper installation. Is the toner Smart Chip contact installed correctly? Go to step 5. Reinstall the toner Smart Chip contact. See “Smart Chip contact removal”. Then go to step 5. 5 Check the P/J31 and P/J314 connectors between the controller board and the toner Smart Chip contact. Are the connectors (P/J31 and P/J314) connected correctly? Go to step 6. Reconnect the P/J31 and/or P/J314 connectors securely, then go to step 6. 6 Replace the black toner cartridge. See “Toner cartridge removal”. Does the error still occur when the power is turned on? Replace the controller board. See “Controller board removal”. Problem resolved.
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