Description: Interface violation by paperport device Code detected unusual event or timing.
Remedy: 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains.
Remedy: 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains.
Code: 910.00
Description: Pick arm motor stalled failure The pick arm motor has stalled or become obstructed.
Remedy: 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains.
Code: 911.00
Description: Pick arm motor overrun failure The pick arm motor encoder continues to detect pulse after the motor stops.
Remedy: 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains.
Code: 912.00
Description: Pick arm motor underspeed failure The pick arm motor does not rotate at the specified speed.
Remedy: 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains.
Code: 913.00
Description: Pick arm motor overspeed failure The pick arm motor does not rotate at the specified speed.
Remedy: 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains.
Code: 914.00
Description: Pick arm motor no encoder not detected failure The pick arm motor encoder detection is lost during normal operation
Remedy: 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains.
Code: 914.01
Description: Pick arm motor overspeed failure. The pick arm motor does not rotate at the specified speed.
Remedy: 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains.