Description: Redrive motor encoder not detected failure The redrive motor encoder detection is lost during normal operation
Remedy: 1. Check all the connections on the duplex drive motor assembly. 2. Check all the connections on the system card assembly. 3. Replace the duplex drive motor assembly if problem remains.
Code: 915.01
Description: Redrive motor over speed failure The redrive motor does not rotate at the specified speed.
Remedy: 1. Check all the connections on the duplex drive motor assembly. 2. Check all the connections on the system card assembly. 3. Replace the duplex drive motor assembly if problem remains.
Code: 916.00
Description: Internal duplex drive motor encoder not detected failure The duplex drive motor encoder detection is lost during normal operation
Remedy: 1. Check all the connections on the duplex drive motor assembly. 2. Check all the connections on the system card assembly. 3. Replace the duplex drive motor assembly if problem remains.
Code: 916.01
Description: Internal duplex drive motor over speed failure The duplex drive motor does not rotate at the specified speed.
Remedy: 1. Check all the connections on the duplex drive motor assembly. 2. Check all the connections on the system card assembly. 3. Replace the duplex drive motor assembly if problem remains.
Code: 920.00
Description: Fuser under temperature Fuser type = 1 Fuser does not maintain proper operating temperature within steady state control.
Remedy: 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains
Code: 920.01
Description: Fuser warm-up failure Fuser type = 1 The fuser hot roll took too long to heat up after transitioning to new enhanced mode within standby control only.
Remedy: 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains.
Code: 920.02
Description: Fuser warm-up failure Fuser type = 1 The fuser hot roll fell to far below desired temperature while in standby control.
Remedy: 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains.
Code: 920.03
Description: Fuser warm-up failure Fuser type = 1 The fuser hot roll is too cool while checking for slope change in standby.
Remedy: 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains.