• Code: 32.01
• Description: Unsupported print cartridge. Print cartridge not supported or incorrect CC/MC print cartridge settings.
• Remedy: 1. Ensure proper machine model print cartridge is being used. 2. Replace the print cartridge.

• Code: 32.04
• Description: Unsupported print cartridge. Incorrect data in smartchip.
• Remedy: Replace the print cartridge.

• Code: 32.05
• Description: Unsupported print cartridge. Print cartridge not supported or machine class incorrect.
• Remedy: 1. Ensure proper machine model print cartridge is being used. 2. Replace the print cartridge.

• Code: 42.XY
• Description: Printer / toner cartridge mismatch where: X=Printer region, Y=Cartridge region 0=Worldwide 1=USA & Canada 2=Europe, Middle East, & Africa 3=Asia 4=Latin America 9=Undefined region Toner cartridge’s region code does not match printer’s region code
• Remedy: 1. Ensure proper machine model print cartridge is being used. 2. Ensure proper regionalized print cartridge is being used. 3. Replace the print cartridge.

• Code: 840.01
• Description: Scanner manually disabled The scanner has been manually disabled
• Remedy: Enter the configuration mode to re-enable the scanner.

• Code: 840.02
• Description: Scanner auto disabled The scanner has automatically been disabled by the controller
• Remedy: Enter the configuration mode to re-enable the scanner.

• Code: 841.xx
• Description: Scanner image pipeline failure The scanner image ASIC has failed
• Remedy: 1. Check all connections on the ADF controller card assembly. 2. Replace the scanner controller card assembly if problem remains.

• Code: 842.xx
• Description: ADF communication failure The ADF controller card has lost communication with the system.
• Remedy: 1. Check all connections on the ADF controller card assembly. 2. Replace the ADF controller card assembly if problem remains.