• Code: 840.01
• Description: The scanner has been manually disabled
• Remedy: Enter the configuration mode to reenable the scanner.

• Code: 840.02
• Description: The scanner has automatically been disabled by the controller
• Remedy: Enter the configuration mode to reenable the scanner.

• Code: 840.03
• Description: Scanner cable unplugged
• Remedy: Check the scanner cables for proper connection to the scanner and RIP board.

• Code: 841.00
• Description: Invalid configuration or ASIC not found.
• Remedy: 1 POR the device a few times. Did the error re-occur? Go to step 3. Go to step 2. 2 POR into the diagnostic menu. Run the ASIC test in the Scanner Test menu. Did the ASIC pass? Problem resolved Go to step 3. 3 Replace the RIP. Did this fix the issue? Problem resolved Contact second level support.

• Code: 841.01
• Description: Invalid AFE setting.
• Remedy: 1 POR the device a few times. Did the error re-occur? Go to step 2. Problem resolved 2 Check the connections on the 8 and 30 pin cables connecting the CCD to the ICC card. Are the cables properly connected? Go to step 3. Go to step 4. 3 Properly connect the cables. Did this fix the issue? Problem resolved Go to step 4. 4 Check the 8 and 30 pin CCD cables for continuity. Is there continuity? Go to step 6. Go to step 5. 5 Replace the cable that lacked continuity. Did this fix the problem? Problem resolved Go to step 6. 6 Replace the CCD. Did this fix the issue. Problem resolved Go to step 7. 7 Replace the ICC board in the flatbed. Did this fix the issue. Problem solved Replace the RIP board.

• Code: 841.02
• Description: Delayed interrupt detected.
• Remedy: 1 POR the device a few times. Did the error re-occur? Go to step 2. Problem resolved 2 Update the firmware. Before doing so, contact your second level support for the correct level firmware to flash the device with. Did this resolve the issue? Problem resolved Go to step 3. 3 Replace the RIP board. Did this fix the issue? Problem resolved Contact second level support.

• Code: 841.03
• Description: Failed indirect register test.
• Remedy: 1 POR the device a few times. Did the error re-occur? Go to step 2. Problem resolved 2 Replace the RIP. Did this fix the issue? Problem resolved Contact second level support.

• Code: 841.04
• Description: Failed external DRAM test.
• Remedy: 1 POR the device a few times. Did the error re-occur? Go to step 2. Problem resolved 2 Replace the RIP. Did this fix the issue? Problem resolved Contact second level support.