Description: Service data error Controller communication failure A software control-related error has occurred.
Remedy: 1 Check the bridge controller PCBA connections. Are the above connections properly connected and not damaged? Go to step 2. Connect the components properly and replace damaged connections. 2 Replace the bridge PCBA. Go to “Bridge PCBA removal”. Does the error remain? Go to step 3. Problem resolved 3 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved
Code: 940.04
Description: Service data error IM logic failure A software control-related error has occurred.
Remedy: 1 Install the correct firmware. Does the problem persist? Go to step 2. Problem resolved 2 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved
Code: 951.xx
Description: Service NVRAM failure RIP card assembly NVRAM failure A failure has occurred in the RIP card assembly NVRAM.
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Replace the RIP card assembly. Go to “RIP PCBA removal”. Problem solved.
Code: 953.xx
Description: Service NVRAM failure Operator panel assembly NVRAM failure NVRAM chip failure with operator panel assembly (mirror).
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Replace the operator panel assembly. Go to step 3. Problem reolved 3 Perform a print test. Does the error still occur? Replace the RIP PCBA. Go to “RIP PCBA removal”. Problem resolved
Code: 955.xx
Description: 955.xx Service Code CRC error RIP card assembly NAND CRC failure The code ROM or NAND flash failed the cyclic redundancy check.
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Replace the RIP PCBA. Go to “RIP PCBA removal”. Problem resolved
Code: 956.00
Description: Service system board error RIP card assembly processor failure The RIP card processor has failed.
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Replace the RIP PCBA. Go to “RIP PCBA removal”. Problem resolved
Code: 956.01
Description: Service system board error RIP card assembly processor over temperature failure The RIP card assembly has exceeded safe operating temperature.
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Go to step 3. Problem solved. 3 Check the RIP card cooling fan and heatsink for proper installation. Is the RIP card cooling fan and heatsink installed correctly? Replace the RIP card assembly. Go to “RIP PCBA removal”. Install the RIP card cooling fan and heatsink correctly.
Code: 956.02
Description: Service system board error RIP card assembly cooling fan failure The RIP card assembly cooling fan is not functioning properly.
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Go to step 3. Problem solved. 3 Check the RIP card assembly cooling fan and heatsink attachment. Is the above fan attached properly? Replace the RIP PCBA. Go to “RIP PCBA removal”. Reattach the RIP card assembly cooling fan and heatsink.