Description: No ID unit detected when turning on the printer or closing the cover.
Remedy: 1) Is the error message displayed? 2) Is the ID unit mounted properly? 3) Does the error repeat? Confirm the existence of the unit. Re-install the ID unit and turn off/on the printer. Replace the ID unit Assy.
Code: 350 ... 353
Display: Install New Drum 350: Y Drum Life 351: M Drum Life 352: C Drum Life 353: K Drum Life
Description: End of the ID unit life. more copies printed.
Remedy: Is it displayed soon after the ID unit replacement? Confirm the life of the ID unit. Replace the ID unit.
Code: 360
Display: Install Duplex Unit 360: No Duplex unit
Description: The Duplex unit is removed from the printer.
Remedy: Recovered if the Duplex unit is inserted again? Normal Replace the Duplex unit or Engine board.
Code: 370
Display: Check DUPLEX 370: Paper Jam
Description: Paper jam detected after paper reverse in the Duplex unit.
Remedy: 1) Is a paper jammed in the Duplex unit? Remove the jammed paper. Check the Duplex unit, or replace it.
Code: 371
Display: Check DUPLEX 371: Paper Jam
Description: Paper jam detected at the Duplex unit
Remedy: 1) Is a paper jammed in the Duplex unit? Remove the jammed paper. Check the Duplex unit, or replace it.
Code: 372
Display: Check DUPLEX 372: Paper Jam
Description: Paper jam detectedd uring paper feed from the Duplex unit.
Remedy: 1) Does misfeed occur in the Duplex unit? Remove the misfed paper and close the cover. Check the Duplex unit, or replace it.
Code: 380
Display: Open Side Cover 380: Paper Jam
Description: Paper jam during paper feed from the Cassette 1, 2, 3, 4 or 5.
Remedy: 1) Does misfeed occur in the specified cassette? Remove the jammed paper and install the cassette. Check the Cassette 1, 2, 3, 4 or 5, or replace it.
Code: 381
Display: Open Stacker Cover 381: Paper Jam
Description: Paper jam detected btwn the B ID and Fuser.
Remedy: 1) Is a paper jammed between the Y ID and Fuser? 2) Is the load on the Fuser unit normal? Remove the jammed paper. Replace the Fuser unit.