Description: Secure File Erasing Error An erasing error of an encrypted file was detected.
Remedy: An erasing error of an encrypted file was detected. Did the user agree to execute HDD ERASE? Notify the user that Disk ERASE needs to be executed to erase the encrypted file, so that the HDD is restored to the original state as at the time of purchase. ADMIN MENU HDD ERASE
Code: 251
Display: Service call 251:Error
Description: Secure Disk Erasing Error
Remedy: An error was detected during Disk ERASE. Can the error indication be reproduced? Yes Turn the power off and on again. Replace the HDD.
Code: 901, 902
Display: Power off/on 901:Error 902:Error
Description: Short or open in belt thermistor detected.
Remedy: Is belt thermistor cable setting proper? Does error reoccur? Connect cable set properly again. Turn power ON again. Replace belt thermistor.
Code: 903, 904
Display: Power off/on 903:Error 904:Error
Description: Abnormal temperature detected by belt thermistor (high temp or low temp.)
Remedy: Is belt thermistor cable setting proper? Does error reoccur? Connect cable set properly again. Turn power ON again. Replace belt thermistor and leave aside for 30 min. Then turn power ON again.
Code: 918
Display: Service call 918:Error
Description: Duplex FANO Alarm Detection FAN error inside the Duplex. Is the error issued again
Remedy: FAN error inside the Duplex. Is the error issued again when the power is turned on again? Check to see if the Duplex is properly installed. Check to see if the FAN is properly connected. Replace the FAN.
Code: 923
Display: Power off/on 923:Error
Description: Black Image Drum Lock Error The black image drum (K-ID) does not rotate properly. Is the error message issued again
Remedy: The black image drum (K-ID) does not rotate properly. Is the error message issued again when the power is turned on? Check to see if the K-ID is properly installed. Replace the K-ID. Replace the K-ID motor.
Code: 928
Display: Service call 928:Error
Description: Fuser Motor Lock Error The fuser does not rotate properly. Is the error message issued again
Remedy: The fuser unit does not rotate properly. Does the error reoccur after power cycling? Check to see if the fuser unit is properly installed. Replace the fuser unit. Replace the fuser motor.
Code: 980
Display: Service call 980:Error
Description: Error by media clinging to the fuser Media has clung to the fuser.
Remedy: Media has clung to the fuser. Power OFF Replace the fuser unit.