Description: ADI-HDD error: Authentication data transmission error
Causes:
Remedy: Setting Reinstall the system ROM data (OS Data). Reinstall the master data (HD Data). • In case this error occurred after returning SRAM data for SRAM cloning: Copy the ADI-HDD encryption key from FROM to SRAM. (1) Start the equipment in the 3C mode: [3] + [C] + [POWER] (2) The authentication menu is displayed. Press [OK]. (Not required in the default setting) (3) Select "5. Key Backup Restore" and then press the [START] button. (4) Select "6. ADIKey FROM to SRAM" and then press the [START] button. (5) After the restoring of the encryption key has completed, "Operation Complete" is displayed. (6) After the operation has completed, shut down the equipment by pressing the [POWER] button.
Remedy: Setting Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data. (2) Reinstall the master data and application program.
Code: F109_1
Description: Key consistency error (SRAM encryption AES key data damage)
Causes:
Remedy: Setting Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data.
Code: F109_2
Description: Key consistency error (Signature Check public key damage)
Causes:
Remedy: Setting Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data.
Remedy: Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore. Take measures given in the following table according to the messages displayed in the SRAM Key Status and FROM Key Status fields. Remarks: If the error is not cleared, reinstallation of the OS data, master data and application is needed. ([4]+[9] → Power-ON)
Code: F109_4
Description: Key consistency error (license data damage)
Causes:
Remedy: Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore. Take measures given in the following table according to the messages displayed in the SRAM Key Status and FROM Key Status fields. Remarks: If the error is not cleared, reinstallation of the OS data, master data and application is needed. ([4]+[9] → Power-ON)
Code: F110, F111
Description: [F110] Communication error between System-CPU and Scanner-CPU [F111] Scanner response abnormality
Causes: SYS board SLG board
Remedy: Harness check Check if the harness connecting the IMG board and SLG board is disconnected or open circuited. Check ROM version • Check the version of the system ROM on the SYS board. • Check the version of the scanner ROM version on the SLG board.
Remedy: Setting Delete the log in the following procedure:[5] + [C] + [POWER] → 4. Initialize database → 2. LDAP database (to delete user database) (Note that all user, role, group and accounting data will be deleted.)