• Code: 980
• Description: Controller-engine inconsistency
  The controller is incompatible with the engine.
• Causes: One of the following controllers is installed to the basic model:
  • The controller of the MFP model
  • The controller of the copier/facsimile model
  • The controller of the printer/scanner/ copier model
  The controller of the optional printer/ scanner is installed to one of the following models:
  • The MFP model
  • The copier/facsimile model
  • The printer/scanner/copier model

• Code: 981
• Description: NVRAM error
  An error occurs during engine NVRAM check.
• Causes: • Defective NVRAM
  • Loose connection between the BICU and the NVRAM
  • Incorrect installation of the NVRAM
  • Defective BICU

• Code: 982
• Description: Localization error
  The localization information in the nonvolatile ROM and in the NVRAM is different
• Causes: • Localization setting not specified (The main power switch is turned on for the first time after the NVRAM is replaced.)
  • Incorrect localization setting
  • Defective NVRAM

• Code: 984
• Description: Print image transfer error
  Print images are not transferred.
• Causes: • Defective controller
  • Defective BICU
  • Loose connection between the controller and the BICU

• Code: 990
• Description: Software performance error
  The software attempted to perform an unexpected operation.
  • When this error occurs, the file name, address, and data will be stored in NVRAM. This information can be checked by using SP7-403. See the data and the situation in which this SC occurs. Then report the data and conditions to your technical control center.
• Causes: • Software defective
  • Internal parameter incorrect
  • Insufficient working memory

• Code: 991
• Description: Software continuity error
  The software attempted to perform an unexpected operation. However, unlike SC990, the process can keep on running.
• Causes: • Logged only; the machine can continue to operate

• Code: 992
• Description: Undefined error
  An error not controlled by the system occurred (the error does not come under any other SC code).
• Causes: • Defective software program

• Code: 997
• Description: Application function selection error
  The application selected by a key press on the operation panel does not start or ends abnormally.
• Causes: • Software for that application is defective
  • An option required by the application (RAM, DIMM, board) is not installed.
  • Too complicated nest of the fax group address