• Code: SC868-01
• Description: SD card access error The SD controller returned an error during operation. (Error occurred at the mount point of /mnt/sd1)
• Causes: • SD card defective • SD controller defective
• Remedy: SD card that starts an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, replace the SD card. • SD card for users • In case of a file system error, reformat the SD card (using the "SD Formatter" made by Panasonic).* • In case of a device access error, turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, use another SD card. • If the error persists

• Code: SC868-02
• Description: SD card access error The SD controller returned an error during operation. (Error occurred at the mount point of /mnt/sd1)
• Causes: • SD card defective • SD controller defective
• Remedy: SD card that starts an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, replace the SD card. • SD card for users • In case of a file system error, reformat the SD card (using the "SD Formatter" made by Panasonic).* • In case of a device access error, turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, use another SD card. • If the error persists

• Code: SC870
• Description: When an error related to the Address Book is detected during startup or operation.
• Causes: • Software bug • Inconsistency of Address Book source location (machine/delivery server/LDAP server) • Inconsistency of Address Book encryption setting or encryption key (NVRAM or HDD was replaced individually without formatting the Address Book) • Address Book storage device (SD/HDD) was temporarily removed or hardware configuration does not match the application configuration. • Address Book data corruption was detected.
• Remedy: • Check the HDD connection. • Initialize all UCS settings and address/authentication information (SP5-846-046). • Initialize the Address Book partition (SP5-832-006).

• Code: SC872-00
• Description: HDD mail reception error. An error was detected on the HDD immediately after the machine was turned on.
• Causes: • HDD defective • Power was turned of while the machine used the HDD.
• Remedy: • Format the HDD (SP5-832-007). • Replace the HDD. When you do the above, the following information will be initialized. • Partly received partial mail messages. • Already-read statuses of POP3-received messages (All messages on the mail server are handled as new messages).

• Code: SC873-00
• Description: HDD mail reception error An error was detected on the HDD immediately after the machine was turned on.
• Causes: • HDD defective • Power was turned of while the machine used the HDD.
• Remedy: • Format the HDD (SP5-832-007). • Replace the HDD. When you do the above, the following information will be initialized. • Default sender name/password (SMB/FTP/NCP) • Administrator mail address • Scanner delivery history

• Code: SC875-01
• Description: Delete all error (HDD erasure) (hddchack –i error) An error was detected before HDD/data erasure starts. (Failed to erase data/failed to logically format HDD)
• Causes: • HDD logical formatting failed. • The modules failed to erase data.
• Remedy: Turn the main power off/on.

• Code: SC875-02
• Description: Delete all error (HDD erasure) (Data deletion failure) An error was detected before HDD/data erasure starts. (Failed to erase data/failed to logically format HDD)
• Causes: • HDD logical formatting failed. • The modules failed to erase data.
• Remedy: Turn the main power off/on.

• Code: SC876-01
• Description: Log Data Error 1 An error was detected in the handling of the log data at power on or during machine operation.
• Causes: Damaged log data file
• Remedy: Initialize the HDD (SP5-832-004).