Description: Log Data Error 2 An error was detected in the handling of the log data at power on or during machine operation.
Causes: Log encryption is enabled but encryption module is not installed.
Remedy: • Replace or set again the encryption module. • Disable the log encryption setting.
Code: SC876-03
Description: Log Data Error 3 An error was detected in the handling of the log data at power on or during machine operation.
Causes: Inconsistency of encryption key between NV-RAM and HDD.
Remedy: • Disable the log encryption setting. • Initialize LCS memory (SP5801-019). • Initialize the HDD (SP5-832-004).
Code: SC876-04
Description: Log Data Error 4 An error was detected in the handling of the log data at power on or during machine operation.
Causes: • Log encryption key is disabled but the log data file is encrypted. (NVRAM data corruption) • Log encryption key is enabled but the log data file is not encrypted. (NVRAM data corruption)
Remedy: Initialize the HDD (SP5-832-004).
Code: SC876-05
Description: Log Data Error 5 An error was detected in the handling of the log data at power on or during machine operation.
Causes: • Only the NV-RAM has been replaced with one previously used in another machine. • Only the HDD has been replaced with one previously used in another machine.
Remedy: • Attach the original NV-RAM. • Attach the original HDD. • With the configuration that caused the SC, initialize the HDD (SP5-832-004).
Code: SC876-99
Description: Log Data Error 99 An error was detected in the handling of the log data at power on or during machine operation.
Causes: Other causes
Remedy:
Code: SC877-00
Description: Data Overwrite Security card error The "Auto Erase Memory" function of the Data Overwrite Security is set to on but it cannot be done.
Causes: • Data Overwrite Security option SD card is broken. • Data Overwrite Security option SD card has been removed.
Remedy: • If the SD card is broken, prepare a new Data Overwrite Security option SD card and replace the NVRAM. • If the SD card has been removed, turn the main power off and reinstall a working Data Overwrite Security option SD card.
Code: SC880-00
Description: MLB error Reply to MLB access was not returned within a specified time.
Causes: MLB defective
Remedy: • Replace the MLB. • Remove the MLB.
Code: SC881-01
Description: Authentication area error • Software error detected. • This error may occur even if IC card option (ERIE/AYU/Greenland etc.) is not installed.
Causes: • This is caused by accumulation of abnormal authentication information in the software. (User operation will not directly cause it.) • Occurs when authentication is done. Example: When a job is sent to the printer/when logged on from the operation panel/when logged on from a Web browser