Causes: • Update of system module attempted without correct update path • USB flash memory not operating correctly
Remedy: Replace the controller board.
Code: SC878-01
Description: USB flash error There is a problem in the file system of the USB flash memory.
Causes: USB Flash system files corrupted
Remedy: Replace the controller board.
Code: SC878-02
Description: TPM error An error occurred in either TPM or the TPM driver
Causes: TPM not operating correctly
Remedy: Replace the controller board.
Code: SC878-03
Description: TCSD dffof. An error occurred in the TPM software stack.
Causes: • TPM, TPM software cannot start • A file required by TPM is missing
Remedy: Replace the controller board.
Code: SC880-00
Description: MLB error Reply to MLB access was not returned within a specified time.
Causes: MLB defective
Remedy: • Replace the MLB. • Remove the MLB.
Code: SC881-01
Description: Management area error • A problem was detected in the software • This error may even occur is an IC card option is not installed.
Causes: • This is caused by accumulation of abnormal authentication information in the software. (User operation will not directly cause it.) • At login Example: When a job is sent to the printer/when logged on from the operation panel/when logged on from a Web browser
Causes: Occurs when an internal program behaves abnormally.
Remedy: In case of a hardware defect • Replace the hardware. In case of a software error • Turn the main power off/on. • Try updating the firmware.
Code: SC900-00
Description: Electrical total counter error The total counter contains data that is not a number.
Causes: • NVRAM incorrect type • NVRAM defective or corrupted • Unexpected error from external source • When PRT received signals at SRM, the requested count did not complete.