Description: Bluetooth device connection error The Bluetooth interface unit was installed while the machine was turned on.
Causes:
Remedy: 1. Turn off the main power switch, and then confirm that the Bluetooth interface unit was installed correctly. Then turn on the main power switch again.
Code: 854
Description: Bluetooth device connection error The Bluetooth interface unit was removed while the machine was turned on.
Causes:
Remedy: 1. Turn off the main power switch, and then confirm that the Bluetooth interface unit was installed correctly. Then turn on the main power switch again.
Code: 855
Description: Hardware Problem:wireless LAN board The wireless LAN board can be accessed, but an error was detected.
Causes: Loose connection. Defective wireless LAN card.
Remedy: 1. Make sure that the Wireless LAN is connected. 2. Replace the wireless LAN card.
Code: 858
Description: HDD Encryption unit error 1 A serious error occurs when data is encrypted to update an encryption key with the HDD encryption unit.
Causes: -00 A Encryption key acquisition error: The controller fails to get a new encryption key. • Defective controller board 1. Replace the controller board -01 A Encryption key setting for HDD error: The controller fails to copy a new encryption key to the HDD. • Defective SATA chip on the controller board 1. Replace the controller board. -02 A NVRAM data encryption error 1: An error occurs while the NVRAM data is encrypted. • Defective NVRAM on the controller board 1. Replace the NVRAM. -30 A NVRAM data encryption error 2: An error occurs before the NVRAM data is encrypted. • Defective controller board 1. Replace the controller board. -31 A Other error: A serious error occurs while the data is encrypted. • Same as SC991
Remedy:
Code: 859
Description: HDD Encryption unit error 2 A serious error occurs when the HDD data is encrypted to update an encryption key with the HDD encryption unit.
Causes: -08 B HDD check error: The HDD is not correctly installed. • No HDD installed • Unformatted HDD • The encryption key on the controller is different from the one on the HDD 1. Install the HDD correctly. 2. Initialize the HDD. -09 B Power failure during the data encryption: The data encryption (NVRAM and HDD) has not been completed. • Power failure during the data encryption 1. Initialize the HDD -10 B Data read/write error: The DMAC error is detected twice or more. Same as SC863
Remedy:
Code: 860
Description: HDD startup error at main power on HDD is connected but a driver error is detected. The driver does not respond to the HDD within 30 s.
Causes: • HDD is not initialized • Label data is corrupted • Defective HDD
Remedy: 1. Initialize the HDD with SP5832-001.
Code: 862
Description: Bad sector number error The number of bad sectors in the HDD (image data area) goes over 101.
Causes: Defective HDD
Remedy: 1. Format the HDD with SP4911-002. 2. Replace the HDD