• Code: 868
• Description: SD card access error
  • -13 to -3: File system error • Other number: Device error
• Causes: An error report is sent from the SD card reader. • An error is detected in the SD card.
• Remedy: 1. For a file system error, format the SD card on your PC. 2. For a device error, turn the mains switch off and on. 3. Replace the SD card. 4. Replace the controller.

• Code: 870
• Description: Address book error
  An error is detected in the data copied to the address book over a network.
• Causes: • Defective software program • Defective HDD • Incorrect path to the server
• Remedy: 1. Initialize the address book data (SP5-846-050). 2. Initialize the user information (SP5-832-006). 3. Replace the HDD.

• Code: 872
• Description: HDD mail data error
  An error is detected in the HDD at machine initialization.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: 1. Turn the main switch off and on. 2. Initialize the HDD partition (SP5-832-007). 3. Replace the HDD.

• Code: 873
• Description: HDD mail transfer error An error is detected in the HDD at machine initialization.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: 1. Initialize the HDD partition (SP5-832-008). 2. Replace the HDD.

• Code: 874
• Description: Delete All error 1: HDD
  An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (D377).
• Causes: • Data Overwrite Security Unit (SD card) not installed • Defective HDD
• Remedy: 1. Install the Data Overwrite Security Unit (D377). 2. Replace the HDD.

• Code: 875
• Description: Delete All error 2: Data area
  An error is detected while all of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (D377).
• Causes: • The logical format for the HDD fails.
• Remedy: 1. Turn the main switch off/on and try the operation again

• Code: 876
• Description: Log Data Error
  An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
• Causes: -001 Log Data Error 1 • Damaged log data file in the HDD 1. Initialize the HDD with SP5832-004. -002 Log Data Error 2 • An encryption module not installed 1. Disable the log encryption setting with SP9730-004 ("0" is off.) 1. Install the DESS module-003 Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5832-004. 2. Disable the log encryption setting with SP9730-004 ("0" is off.) -004 Log Data Error 4 • Unusual log encryption function due to defective NVRAM data 1. Initialize the HDD with SP5832-004. -005 Log Data Error 5 • Installed NVRAM or HDD which is used in another machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-004. -099 Log Data Error 99 • Other than the above causes 1. Ask your supervisor..
• Remedy:

• Code: 877
• Description: HDD Data Overwrite Security SD card error
  The 'all delete' function cannot be executed but the Data Overwrite Security Unit (D377) is installed and activated.
• Causes: • Defective SD card (D377) • SD card (D377) not installed
• Remedy: 1. Replace the NVRAM and then install the new SD card (D377). 2. Check and reinstall the SD card (D377).