Causes: Power loss occurred while the data encryption key was being updated.
Remedy: Make sure the machine is connected to the power source, and then turn it on.
Code: 859-10
Description: Data read command error
Causes: • Machine lost power during data encryption key update • Electrostatic noise, or an HDD error occurred, during data encryption key update, and data was not encrypted.
Remedy: • Check HDD installation • Format the HDD • Replace HDD
Code: 860-00
Description: HDD startup error at power on CTL HDD is connected but a driver error is detected, or the driver did not respond with the status of the HDD within 30 s.
Causes: • HDD is not initialized • Level data is corrupted • HDD is defective
Remedy: • Reformat the HDD. • Replace the HDD.
Code: 863
Description: These errors can occur if the hard disk is defective, or has not been formatted correctly. • An HDD is divided into partitions. The first partition is the "Disk Label Partition", and then the other partitions are labeled A to V. • The messages tell exactly where on the HDD where data has been corrupted and cannot be read. • Although there are many messages listed below, the two step procedure is the same in all cases.
Causes: Disk Label Partition. Partition A to V
Remedy: After one of these errors appears: • First, format the hard disk. • Next, if formatting the disk did not solve the problem, replace the HDD unit.
Code: 864
Description: HDD data CRC error CTL Data transfer did not execute normally while data was being written to the HDD because the HDD could not respond to a CRC error query. These errors can occur if the hard disk is defective, or has not been formatted correctly. • An HDD is divided into partitions. The first partition is the "Disk Label Partition", and then the other partitions are labeled A to V. • The messages tell exactly where on the HDD where data has been corrupted and cannot be read. • Although there are many messages listed below, the two step procedure is the same in all cases.
Causes: Disk Label Partition. Partition A to V
Remedy: After one of these errors appears: • First, format the hard disk. • Next, if formatting the disk did not solve the problem, replace the HDD unit.
Code: 865
Description: HDD access error. A spurious error occurred (other than SC863, SC864) during operation of the HDD. These errors can occur if the hard disk is defective, or has not been formatted correctly. An HDD is divided into partitions. The first partition is the "Disk Label Partition", and then the other partitions are labeled A to V. The messages tell exactly where on the HDD where data has been corrupted and cannot be read. Although there are many messages listed below, the two step procedure is the same in all cases.
Causes: Disk Label Partition. Partition A to V
Remedy: After one of these errors appears: • The HDD unit is defective • Replace the HDD unit.
Code: 866-00
Description: SD card authentication error CTL The machine detected an electronic license error in the application on the SD card in the SD card slot immediately after the machine was turned on.
Causes: • There is an illegal program on the SD card • SD card is defective
Remedy: • Store correct data on the SD card.
Code: 867-001
Description: SD card not found in Slot 1 CTL .The controller cannot start the application because it cannot detect the SD card in Slot 1.
Causes: • The SD card has been removed, or is not inserted completely • The SD card is defective • The SD card is not for use with this machine.
Remedy: • Make sure the SD card is inserted completely. • Check the SD card and make sure that it is for use with this machine. • Make sure that the SD card should be inserted into Slot 1. • Insert the SD card into the machine. • Cycle the machine off/on. • If these simple procedures cannot solve the problem, replace the NVRAMs on the controller board.