• Code: 867-002
• Description: SD card not found in Slot 2 CTL .The controller cannot start the application because it cannot detect the SD card in Slot 2
• Causes: • The SD card has been removed, or is not inserted completely • The SD card is defective • The SD card is not for use with this machine.
• Remedy: • Make sure the SD card is inserted completely. • Check the SD card and make sure that it is for use with this machine. • Make sure that the SD card should be inserted into Slot 2. • Insert the SD card into the machine. • Cycle the machine off/on. • If these simple procedures cannot solve the problem, replace the NVRAMs on the controller board.

• Code: 868
• Description: SD card access error at Slot. A data access error occurred on the SD card in Slot while an application was running.
• Causes: • For a system error, format the SD card on a PC. • For a device error, cycle the machine off/on. • SD card defective • NVRAM defective • Controller defective
• Remedy:

• Code: 870
• Description: Address book data errors. The following errors occur when the address book data cannot be read from the HDD or SD card where it was stored, or the data read from the media is defective.
• Causes: • Software defective. • Address book lookup mismatch error (server setting, LDAP setting) • Address book encryption setting or encryption key mismatch error (after NVRAM or HDD replaced separately and address book was not initialized) • The media holding the address book data (SD card, HDD) was removed temporarily, or application not compatible with machine • Address book data corrupted at access
• Remedy: • Initialize the address book data with SP5-846-050. • Initialize the user information with SP5-832-006. • Replace the HDD.

• Code: 872-00
• Description: HDD mail data error CTL An error was detected on the HDD at power on.
• Causes: • Defective HDD • Power failure while reading data from HDD
• Remedy: • Cycle the machine off/on. • Initialize the HDD partitions with SP5-832-007. • Replace the HDD.

• Code: 873-00
• Description: HDD mail send error CTL HDD error detected at power on.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: • Initialize the HDD partition with SP5-832-008. • Replace the HDD.

• Code: 875-01
• Description: HDD check failure (hddchack –i) CTL During deletion of data from the HDD, and error was detected before HDD erase.
• Causes: • HDD logic delete failed • Failed to delete every module holding data
• Remedy: • Cycle the machine off/on and try again.

• Code: 875-02
• Description: Data delete failure CTL Failure to delete all data on the HDD.
• Causes: • HDD logic delete failed • Failed to delete every module holding data
• Remedy: • Cycle the machine off/on and try again.

• Code: 876-00
• Description: Log Data Error CTL An error was detected in the handling of the log data at power on or during machine operation. This can be caused by accidentally switching the machine off while it is operating.
• Causes:
• Remedy: