Description: Log Data Error An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
Causes: -001 Log Data Error 1 • Damaged log data file in the HDD 1. Initialize the HDD with SP5832-004. -002 Log Data Error 2 • An encryption module not installed 1. Disable the log encryption setting with SP9730-004 ("0" is off.) 1. Install the DESS module. -003 Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5832-004. 2. Disable the log encryption setting with SP9730-004 ("0" is off.) -004 Log Data Error 4 • Unusual log encryption function due to defective NVRAM data 1. Initialize the HDD with SP5832-004. -005 Log Data Error 5 • Installed NVRAM or HDD which is used in another machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-004. -099 Log Data Error 99 • Other than the above causes 1. Ask your supervisor.
Remedy:
Code: 877
Description: HDD Data Overwrite Security SD card error The 'all delete' function cannot be executed but the Data Overwrite Security Unit (D377) is installed and activated.
Remedy: 1. Replace the NVRAM and then install the new SD card (D377). 2. Check and reinstall the SD card (D377).
Code: 878
Description: TPM system authentication error The system firmware is not authenticated by TPM (security chip).
Causes: • Incorrect updating for the system firmware • Defective flash ROM on the controller board
Remedy: 1. Replace the controller board.
Code: 880
Description: File format converter error The file format converter does not respond.
Causes: • Defective file format converter
Remedy: 1. Replace the file format converter.
Code: 900
Description: Electric counter error Abnormal data in the counters.
Causes: • Defective NVRAM • Defective controller
Remedy: 1. Check the connection between the NVRAM and controller. 2. Replace the NVRAM. 3. Replace the controller.
Code: 910...914
Description: External Controller Error
Causes: The external controller alerted the machine about an error.
Remedy: • Please refer to the instructions for the external controller (application).
Code: 919
Description: External Controller Error 6 While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected.
Causes: • Power outage at the EFI controller • EFI controller was rebooted • Connection to EFI controller loose
Remedy:
Code: 920
Description: Printer application error An error is detected in the printer application program.