• Code: 873
• Description: HDD mail send data error
  An error is detected on the HDD immediately after the machine has been turned on, or power has been turned off while the machine has used the HDD.
• Causes: Defective HDD. Power failure during an access to the HDD.
• Remedy: 1. Do SP5832-008 (Format HDD – Mail TX Data) to initialize the HDD. 2. Replace the HDD.

• Code: 874
• Description: Delete All error 1: Data area
  An error occurs while the machine deletes data from the HDD. Note: The source of this error is the DataOverwriteSecurity Unit running from an SD card.
• Causes: An error detected at the delete program. Delete All option is not installed.
• Remedy: 1. Turn the main switch off/on and try the operation again.

• Code: 875
• Description: Delete All error 1: HDD
  A data error is detected for the HDD/NVRAM after the Delete All option has been used. Note: The source of this error is the DataOverwriteSecurity Unit running from an SD card.
• Causes: Defective HDD -01 D Hddcheck - i error -02 D Erase failure
• Remedy: 1. Turn the main switch off/on and try the operation again. 2. Install the DataOverwriteSecurity Unit again.

• Code: 876
• Description: Log Data Error
  An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
• Causes: -01 D Log Data Error 1 • Damaged log data file in the HDD 1. Initialize the HDD with SP5832-004. -02 D Log Data Error 2 • An encryption module not installed 1. Disable the log encryption setting with SP9730-004 ("0" is off.) -03 D Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5832-004. 2. Disable the log encryption setting with SP9730-004 ("0" is off.) -04 D Log Data Error 4 • Unusual log encryption function due to defective NVRAM data Initialize the HDD with SP5832-004. -05 D Log Data Error 5 • Installed NVRAM or HDD which is used in another machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-004. -99 D Log Data Error 99 • Other than the above causes 1. Ask your supervisor.
• Remedy:

• Code: 877
• Description: SD card error
  The 'all delete' function cannot be executed but DataOverwriteSecurity Unit is installed and activated.
• Causes: Defective SD card. SD card not installed
• Remedy: 1. Replace the NVRAM and then install the new SD card. 2. Check and reinstall the SD card.

• Code: 878
• Description: TPM system authentication error
• Causes: -00 • Incorrect updating for the system firmware • Defective flash ROM on the controller board 1. Replace the controller board. -01 D USB Flash Error File system in the USB flash device is defective. • Cannot mount partition 3 in the USB flash device. • Encryption key does not exist. • Cannot find the file for KMMD to be operated. 1. Replace the controller board. -02 D TPM Error An error occurred in TPM or in TPM driver. • TPM defective 1. Replace the controller board. -03 D TCSD Error An error occurred in TPM software stack. • TPM defective 1. Replace the controller board.
• Remedy:

• Code: 880
• Description: File format converter (MLB) error
  A request to get access to the MLB is not answered within the specified time (60 seconds).
• Causes: • Defective MLB
• Remedy: 1. Replace the MLB.

• Code: 881
• Description: Authentication area error
  Authentication application error is detected. Error data in an authentication application reaches the management limit.
• Causes:
• Remedy: 1. Turn the main power switch off and on.