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Code :
  • Code: 622
  • Description: Paper tray unit communication error
    While the BICU communicates with an optional unit, an SC code is displayed if one of following conditions occurs. „X The IPU receives the break signal which is generated by the peripherals only just after the main switch is turned on. „X When the BCU does not receive an OK signal from a peripheral 100ms after sending a command to it. The IPU resends the command. The IPU does not receive an OK signal after sending the command 3 times.
  • Causes: Cable problems. BICU problems. PSU problems in the machine. Main board problems in the peripherals.
  • Remedy: 1. Check if the cables of peripherals are correctly connected. 2. Replace the main board of peripherals. 3. Replace the BICU if no power is supplied to peripherals.
  • Code: 623
  • Description: 2nd Paper Bank communication error
    This SC is not issued for this machine. When a communication error signal between the 1st paper bank and 2nd paper bank is received.
  • Causes: Loose or disconnected connector
  • Remedy: 1. Check the connection between the main machine and paper feed unit.
  • Code: 632
  • Description: Counter device error 1
    After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms.
  • Causes: Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged. Make sure that SP5113 is set to enable the optional counter device.
  • Remedy: 1. Check if the setting of the SP5113 is correctly set. 2. Check the connection between the main machine and optional counter device.
  • Code: 633
  • Description: Counter device error 2
    After communication is established, the controller receives the brake signal from the accounting device.
  • Causes: Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged. Make sure that SP5113 is set to enable the optional counter device.
  • Remedy: 1. Check if the setting of SP5113 is correct. 2. Check the connection between the main machine and optional counter device.
  • Code: 634
  • Description: Counter device error 3
    A backup RAM error was returned by the counter device.
  • Causes: Counter device control board defective. Backup battery of counter device defective.
  • Remedy: 1. Replace the counter device.
  • Code: 635
  • Description: Counter device error 4
    A backup battery error was returned by the counter device.
  • Causes: Counter device control board defective. Backup battery of counter device defective.
  • Remedy: 1. Replace the counter device.
  • Code: 636
  • Description: SD Card Error
  • Causes: -01 D Expanded authentication module error There is no expanded authentication module in the machine. The SD card or the file of the expanded authentication module is broken. • No expanded authentication module • Defective SD card • Defective file of the expanded authentication module 1. Install the expanded authentication module. 2. Install the SD card. 3. Set the following super service SPs and turn the main switch off and on. 1. User limitation: Set SP5401-160 (expanded authentication management setting) to 0. 2. User limitation: Set SP5401-161 (expanded authentication management detailed setting) to 0. 5. Execute SP5-876-1 (security all clear). If this is a mass-produced machine, Replace the NVRAM on the controller board. -02 D Version error The version of the expanded authentication module is not correct. • Incorrect module version Install the correct file of the expanded authentication module. -11 D OSM user code file error The correct "usercode" file could not be found in the root folder of the SD card because the file is not present, or the existing file is corrupted or the wrong type file. 1. Create the usercode files with the User Setting Tool "IDissuer.exe" and store the files in the root folder of the SD card. Note: Make sure the eccm.mod file is in the root folder of the SD card.
  • Remedy:
  • Code: 637
  • Description: Tracking information notice error. The machine failed to give notice of the tracking information to the tracking SDK application. Tracking information is lost, and the machine cannot count correctly.
  • Causes: -01 D Tracking application error Tracking information is lost. • The machine failed to give notice of the tracking information to the tracking SDK application. • Tracking information is lost, and the machine cannot count correctly. 1. Turn the main switch off and on. -02 D Management server error Tracking information is lost. • The machine failed to give notice of the tracking information to the management server. • Tracking information is lost, and the machine cannot count correctly. 1. Turn the main switch off and on
  • Remedy:
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