• Code: 878-01
• Description: USB flash error CTL There is a problem in the file system of the USB flash memory.
• Causes: USB Flash system files corrupted
• Remedy: • Replace controller board

• Code: 878-02
• Description: TPM error CTL An error occurred in either TPM or the TPM driver
• Causes: • TPM not operating correctly
• Remedy:

• Code: 878-03
• Description: TCSD error CTL An error occurred in the TPM software stack.
• Causes: TCSD (Trusted Computing Source Device) is the main portal to TPM. • TPM, TPM software cannot start • A file required by TPM is missing
• Remedy: • Replace controller board

• Code: 880-00
• Description: File Format Converter (MLB) error CTL A request to get access to the MLB is not answered within the specified time.
• Causes: • Defective file format converter board
• Remedy: • Replace the file format converter board

• Code: 881-00
• Description: Management area error CTL • A problem was detected in the software • This error may even occur is an IC card option is not installed.
• Causes: • At login • When a print job was received • When WEB browser was opened
• Remedy: • Cycle the machine off/on

• Code: 899-00
• Description: Software error CTL
• Causes: An unknown error occurred in the controller firmware
• Remedy: • Cycle the machine off/on • Update controller firmware • Controller board defective

• Code: 900-00
• Description: Electrical total counter error CTL The total counter contains data that is not a number.
• Causes: • NVRAM incorrect type • NVRAM defective or corrupted • Unexpected error from external source • When PRT received signals at SRM, the requested count did not complete.
• Remedy: • Check the connection between the NVRAM and controller. • Replace the NVRAM. • Replace the controller.

• Code: 910
• Description: External Controller Error 1
• Causes:
• Remedy: • Please refer to the instructions for the external controller (application).