Code :

Code: 687
Description: Controller board command error
A command from the controller board is not received.
Causes: Loose connection. Defective controller board. Defective EGB.
Remedy: 1. Check the connection of the controller board. 2. Replace the controller board. 3. Replace the EGB.

Code: 690
Description: EGB data error
The data transfer in the EGB is interrupted by some incident (e.g. cover open etc.) during the data transfer.
Causes: Defective EGB
Remedy: 1. Replace the EGB.

Code: 818
Description: Watchdog error
While the system program is running, no other programs can run (due to a bus hold or endless loop).
Causes: Defective system program. Defective controller board.
Remedy: 1. Reinstall the system program. 2. Replace the controller board.

Code: 819
Description: Kernel stop
Causes: [0696e] [B] System completely down • Defective RAM DIMM • Defective controller • Software error 1. Check and/or replace the RAM DIMM. 2. Replace the controller. VM full error [0766d] [B] Unexpected system memory size • Defective RAM DIMM • Defective controller • Software error 1. Check and/or replace the RAM DIMM. 2. Replace the controller. Cache error [4361] [B] Cache error in the CPU • Defective CPU 1. Replace the controller board. The others [----] [B] Error in OS • Defective memory • Defective flash memory • Defective CPU 1. Replace the controller board.
Remedy:

Code: 821
Description: Self-Diagnostic Error: ASIC
Causes: [0B00] [B] The write-&-verify check error has occurred in the ASIC. • Defective controller board 1. Replace the controller. ASIC not detected [0B06] [B] The ASIC of the I/O is not detected. • ASIC (controller board defective) • Poor connection between North Bridge and PCI I/F. 1. Replace controller board. SHM register check error [0B10] [B] Failed to initialize or could not read connection bus. Data in SHM register incorrect. • Defective bus connection • Defective SHM 1. Replace controller board Timer error between ASIC and CPU [0D05] [B] The CPU checks if the ASIC timer works properly compared with the CPU timer. • System firmware problem • Defective RAM-DIMM • Defective controller If the ASIC timer does not function in the specified range, this SC code is displayed. • Reinstall the controller system firmware. 1. Replace the RAM-DIMM. 2. Replace the controller board.
Remedy:

Code: 822
Description: Self-Diagnostic Error: HDD. Timeout error/ [3004]: Command error [3003] [B] When the main switch is turned on or starting the self-diagnostic, the HDD stays busy for the specified time or more.
Causes: • Loose connection • Defective HDD • Defective controller
Remedy: 1. Check that the HDD is correctly connected to the controller. 2. Replace the HDD. 3. Replace the controller.

Code: 823
Description: Self-diagnostic Error: NIB
Causes: MAC address check sum error [6101] [B] The result of the MAC address check sum does not match the check sum stored in ROM. • Defective controller 1. Replace the controller. PHY IC error [6104] [B] The PHY IC on the controller cannot be correctly recognized. Same as SC823-[6101] PHY IC loop-back error [6105] [B] An error occurred during the loop-back test for the PHY IC on the controller.
Remedy: