Code :

Code: 621
Description: Communication timeout error between IOB and finisher or mailbox • The IOB receives the break signal which is generated by the finisher or the mailbox only just after the main switch is turned on. • The IOB receives the break signal which is generated by URAT.
Causes: • Defective main control board of the peripheral • Defective BCU or IOB • Disconnected peripheral
Remedy:

Code: 622
Description: Paper feed unit communication error While the IOB communicates with a peripheral, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripheral only just after the main switch is turned on. • The IOB receives the break signal which is generated by URAT.
Causes: • Defective main control board of the peripheral • Defective BCU or IOB • Disconnected peripheral
Remedy:

Code: 623
Description: 2nd Paper Bank communication error This SC is not issued for this machine. When a communication error signal between the 1st paper bank and 2nd paper bank is received.
Causes: • Loose connector
Remedy:

Code: 636--01
Description: IC Card Error. External authentication module error This SC is generated if the external authentication is enabled and following condition occurs:
Causes: • No external authentication module • SD card error or external authentication module broken • No DESS module
Remedy:

Code: 636--02
Description: IC Card Error. Version error The version of the external authentication module is not correct.
Causes: • Incorrect module version
Remedy:

Code: 636--11
Description: IC Card Error. OSM User Code File Error The correct "usercode" file could not be found in the root folder of the SD card because the file is not present, or the existing file is corrupted or the wrong type file.
Causes: Make sure the “usercode” file is installed in the root folder of the SD card where the eccm.mod file is saved. Note: Check the eccm.mod file is in the root folder of the SD card.
Remedy:

Code: 637--01
Description: Tracking Information Notice Error. Tracking Application Error When the tracking information is lost, this SC is issued.
Causes: • The machine failed to give notice the tracking information to the tracking SDK application. • Tracking information is lost, and the machine cannot count correctly.
Remedy:

Code: 637--02
Description: Tracking Information Notice Error. Tracking Information Notice Error When the tracking information is lost, this SC is issued.
Causes: • The machine failed to give notice the tracking information to the management server. • Tracking information is lost, and the machine cannot count correctly.
Remedy: