• Code: SC819-00
• Description: Fatal kernel error [XXXX]: Detailed error code
• Causes: Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel. • System program defective • Controller board defective • Optional board defective [0x5032] HAIC-P2 error HAIC-P2 decompression error (An error occurred in the ASIC compression/decompression module.) [0x6261] HDD defective 6261 6420 6469 7200 00 "bad dir" [0x696e] gwinit process ending x69742064 "init died” [0x766d] VM is full 0x5f706167 "vm_pageout: VM is full” ---- Others Error in the OS Others "init died", "vm_pageout: VM is full", "Cache Error”
• Remedy: Replace controller firmware

• Code: SC820-00
• Description: Self-diagnostics error: CPU [XXXX]: Detailed error code
• Causes: CPU/Memory Error
• Remedy: [0001] to [06FF] [0801] to [4005] CPU error During the self-diagnosis, the controller CPU detects an error. There are 47 types of error code (0001 to 4005) depending on the cause of the error. The CPU detects an error and displays the specific error code with the program address where the error occurs. • System firmware problem • Defective controller 1. Turn the main power switch off and on. 2. Reinstall the controller system firmware. 3. Replace the controller. When the problem cannot be fixed with the above procedure, the following information displayed on the screen needs to be reported to the technical support center. - SC code - Detailed error code - Program address [0701] to [070A] CPU/Memory Error • System firmware problem • Defective RAM-DIMM • Defective controller • Reinstall the controller system software. • Replace the RAM-DIMM. • Replace the controller.

• Code: SC821-00
• Description: Self-diagnostics error: ASIC [XXXX]: Detailed error code
• Causes: ASIC register check error. Video bridge device (ASIC) register error 1
• Remedy: [0B00] ASIC register check error The write-&-verify check has occurred in the ASIC. Defective ASIC device Replace the controller board. [0B06] ASIC detection error The I/O ASIC for system control is not detected. • Defective ASIC • Defective North Bridge and PCII/F Replace the controller board. [50A2] Video bridge device (ASIC) register error 1 The CPU detects the video bridge device, but detects error data from the video bridge device. Defective I/F between the video bridge device and controller Replace the controller board.

• Code: SC822-00
• Description: Self-diagnostics error: HDD [XXXX]: Detailed error code
• Causes: HDD timeout. Diagnostics command error
• Remedy: [3003] HDD timeout Check performed only when HDD is installed: • The BSY bit of the HDD device has remained busy for 31 seconds. • After a diagnostic command is set for the HDD, the device remains busy for over 6 seconds. • Defective HDD device • Defective HDD connector • Defective ASIC device • Replace or uninstall the HDD device. • Replace the HDD connector. • Replace the controller board. [3004] Diagnostics command error Result of the issuance of diagnostic command is error. Defective HDD device Replace or remove the HDD device.

• Code: SC823-00
• Description: Self-diagnostics error: NIC [XXXX]: Detailed error code
• Causes: Self-diagnostics error:
• Remedy: [6101] MAC address check sum error The result of the MAC address check sum does not match the check sum stored in ROM. • Defective SEEP ROM • Defective I2C bus (connection) Replace the controller board. [6104] PHY IC error The PHY IC on the controller cannot be correctly recognized. • Defective PHY chip • Defective ASIC MII I/F Replace the controller board. [6105] PHY IC loop-back error An error occurred during the loop-back test for the PHY IC on the controller. • PHY chip • Defective MAC of ASIC (SIMAC/COMIC/CELLO) • Defective I/F with the PHY board • Defective solder on the PHY board Replace the controller board.

• Code: SC824-00
• Description: Self-diagnostics error: NVRAM (resident) [XXXX]: Detailed error code
• Causes: Self-diagnostics error: NVRAM
• Remedy: [1401] NVRAM verify error NVRAM device is missing or NVRAM device is damaged. • The NVRAM device is missing. • The NVRAM device is damaged. • NVRAM backup battery exhausted • NVRAM socket damaged Replace the NVRAM device.

• Code: SC827-00
• Description: Self-diagnostic error: Standard SDRAM DIMM [XXXX]: Detailed error code
• Causes: Self-diagnostic error
• Remedy: [0201] Verification error Error detected during a write/verify check for the standard RAM (SDRAM DIMM). • Loose connection • Defective SDRAM DIMM • Defective controller [0202] Resident memory error The SPD values in all RAM DIMM are incorrect or unreadable. • Defective RAM DIMM • Defective SPD ROM on RAM DIMM • Defective 12C bus Replace the RAM DIMM

• Code: SC828-00
• Description: Self-diagnostic error: ROM [XXXX]: Detailed error code
• Causes: Check sum error 1
• Remedy: [0101] Check sum error 1 The boot monitor and OS program stored in the ROM DIMM is checked. If the check sum of the program is incorrect, this SC code is displayed. Replace the controller board.