Các lỗi thường gặp

Code :
  • Code: C2-5120, C2-5150
  • Display: Replace Toner
  • Description: The toner cartridge is at the end of its life.
  • Remedy: 1) If its life is at the end, turn the machine off and replace the toner cartridge with new one.
  • Code: C2-5320, C2-5410
  • Display: Error # Install [color[ toner Install [color] toner cartridge
  • Description: The toner cartridge is not installed or the CRUM has some problem.
  • Remedy: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one.
  • Code: C5-1110, C5-1120
  • Display: Prepare new Transfer belt Replace new Transfer belt
  • Description: The ITB Unit is at the end of its life.
  • Remedy: 1) Print the supply information report. Check the life remaining of the ITB unit. 2) If its life is at the end, turn the machine off and replace the ITB unit with new one.
  • Code: C5-1310
  • Display: Install TR belt unit.
  • Description: The ITB Unit is not installed properly.
  • Remedy: 1) Turn the machine off. Remove and reinstall the ITB unit. 2) Turn the machine on. If the problem persists, replace the ITB unit.
  • Code: C5-1410
  • Display: Not compatible transfer belt.
  • Description: The ITB unit is not compatible.
  • Remedy: 1) If the toner cartridge is not a Samsung genuine ITB Unit, replace with new one.
  • Code: C5-1710
  • Display: Transfer Belt Error
  • Description: The ITB home position sensor has the problem.
  • Remedy: 1) Turn the machine off. Replace the ITB Unit.
  • Code: C6-1110, C6-1120
  • Display: Replace Fuser Soon Replace newReplace new Tray1 roller Replace new Tray1 roller Fuser unit
  • Description: The fuser unit is at the end of its life.
  • Remedy: 1) If its life is at the end, turn the machine off and replace the fuser unit with new one.
  • Code: C7-1110
  • Display: Waste toner Full Replace new one
  • Description: The waste toner container is at the end of its life.
  • Remedy: 1) If its life is at the end, turn the machine off and replace the waste toner container with new one.
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