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Code :
  • Code: 12-000, 12-001
  • Display: Load [Letter] in Tray 1 Load [Letter] in Tray 2
  • Description: The paper in tray is not proper.
  • Causes: 1. Check the harness and connector of the Tray1/2 Size Sensor. 2. Tray1/2 Size Sensor is defective.
  • Code: 12-004
  • Display: Load [Letter] in MP
  • Description: The paper in MP tray is not proper.
  • Causes: 1. Check the harness and connector of the MP Size Sensor. 2. MP Size Sensor is defective.
  • Code: 21-002
  • Display: Paper Empty in tray1
  • Description: There is the paper in tray1 but error message is displayed.
  • Causes: 1. Tray1 empty sensor harness is not connected properly. . 2. Empty Sensor is defective.
  • Code: 21-003
  • Display: Pulled Out Tray1 Cassette
  • Description: Tray1 cassette is inserted in machine but error message is displayed.
  • Causes: 1. The connector of the Tray1 Home Position Sensor is not connected properly. 2. Tray1 Home Position Sensor is defective.
  • Code: 21-010
  • Display: Paper Empty in MP tray
  • Description: There is the paper in MP tray but error message is displayed.
  • Causes: 1. MP Paper Empty Sensor harness is not connected properly. 2. MP Paper Empty Sensor is defective.
  • Code: 21-018
  • Display: Paper Empty in Tray2
  • Description: There is the paper in tray2 but error message is displayed.
  • Causes: 1. Tray2 empty sensor harness is not connected properly. 2. Empty Sensor is defective.
  • Code: 21-019
  • Display: Pulled Out Tray2 Cassette
  • Description: Tray2 cassette is inserted in machine but error message is displayed.
  • Causes: 1. The connector of the Tray2 Home Position Sensor is not connected properly. 2. Tray2 Home Position Sensor is defective.
  • Code: 25-006, 25-007, 25-020
  • Display: Error: # [color] toner
  • Description: The toner cartridge is not installed properly or its connector is contaminated. (006 : Write Error / 007 : Communication Error / 020 : Read Error ) 6 : K Cartridge 25 : Cyan Cartridge 26 : Magenta Cartridge 27 : Yellow Cartridge
  • Causes: The toner cartridge is not installed properly or its connector is contaminated.
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