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Code :
  • Code: S6-3123
  • Display: Network Problem:IP Conflict
  • Description: IP address conflicts with that of other system.
  • Remedy: 1) Change the machine’s IP address. 2) Check the setting-up for 802.1x confirmation server.
  • Code: U1-2320, U1-2330
  • Display: Error # Turn off then on
  • Description: The temperature control of fuser unit is abnormal.
  • Remedy: 1) Check if the input voltage is normal. 2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector. 3) Turn the machine on. Is the error message is disappeared? 4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted. 5) If the problem persists, replace the main board or SMPS board.
  • Code: U1-2332, U1-2340
  • Display: Error # Turn off then on
  • Description: The temperature control of fuser unit is abnormal.
  • Remedy: 1) Check if the input voltage is normal. 2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector. 3) Turn the machine on. Is the error message is disappeared? 4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted. 5) If the problem persists, replace the main board or SMPS board.
  • Code: U2-6120, U2-6140
  • Display: Error # Turn off then on
  • Description: LSU Motor does not work normally. / LSU Hsync signal is abnormal.
  • Remedy: 1) Check if the LSU harness on the main board is connected properly. 2) If it is OK, check that the LSU harness on LSU board is connected properly. 3) Check if the LSU harness is defective. 4) If the problem persists, replace the LSU. 5) If the problem persists after replacing LSU, replace the main board.
  • Code: U3-3313, U3-3314
  • Display: Document jam. Remove jam
  • Description: A document jam was detected in the ADF unit.
  • Remedy: 1) Remove the jammed paper from ADF unit. 2) If the error persists, turn the machine off then on. 3) If the document jam occurs continually, open the ADF cover-top. Check if the ADF pick up roller is contaminated or worn out. Clean or replace it. 4) If the pick up roller is OK, check the followings. a) Check if the ADF motor is working normally. b) Check if the connector on the ADF joint board is connected correctly. 5) If the problem persists, replace the ADF unit.
  • Code: U3-4110
  • Display: Door of scanner is open.
  • Description: ADF cover is opened.
  • Remedy: 1) Close the ADF cover.
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