Các lỗi thường gặp

Code :
  • Code: C1-5510, C1-5513
  • Display: Black toner cartridge is not compatible. Check users guide. New black toner cartridge is not compatible. Check users guide
  • Description: Black toner cartridge is not compatible.
  • Remedy: 1) Replace the black toner cartridge with a new one.
  • Code: C1-5711, C1-5712
  • Display: Toner Cartridge Failure: #. Call for service
  • Description: The data of CRUM is not detected.
  • Remedy: 1) Open the front cover. Check if the black toner cartridge is installed. 2) Remove and reinstall the black toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the black toner cartridge with new one.
  • Code: C3-2110
  • Display: Prepare new yellow imaging unit
  • Description: Yellow drum unit has almost reached the end of its life.
  • Remedy: 1) Order new yellow drum unit because drum unit with level of “Low” will be exhausted soon.
  • Code: C3-2120
  • Display: Replace with new yellow imaging unit
  • Description: Yellow drum unit is at the end of its life.
  • Remedy: 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the yellow drum unit. 5) Install the new yellow drum unit. 6) Install the waste toner container. 7) Close the front cover.
  • Code: C3-2410, C3-2414, C3-2510
  • Display: Install yellow imaging unit. Yellow Imaging Unit Failure: #C3-2414. Install yellow imaging unit again Yellow imaging unit is not compatible. Check users guide
  • Description: Yellow drum unit is not installed. / The machine can’t read the charger resistance value from the yellow drum unit. / Yellow drum unit is not compatible.
  • Remedy: 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the yellow drum unit. 5) Install the new yellow drum unit. 6) Install the waste toner container. 7) Close the front cover.
  • Code: C3-2711, C3-2712
  • Display: Imaging unit Failure: #. Call for service.
  • Description: The data of CRUM is not detected.
  • Remedy: 1) Open the front cover and side cover. 2) Remove the waste toner container. 3) Check if the yellow drum is installed. 4) Remove and reinstall the yellow drum unit. 5) If the problem persists, check that the drum modular jack is contaminated or deformed. 6) Replace the yellow drum unit with new one.
  • Code: C3-3110
  • Display: Prepare new magenta imaging unit
  • Description: Magenta drum unit has almost reached the end of its life.
  • Remedy: 1) Order new magenta drum unit because drum unit with level of “Low” will be exhausted soon.
  • Code: C3-3120
  • Display: Replace with new magenta imaging unit
  • Description: Magenta drum unit is at the end of its life.
  • Remedy: 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the magenta drum unit. 5) Install the new magenta drum unit. 6) Install the waste toner container. 7) Close the front cover.
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