Các lỗi thường gặp

Code :
  • Code: C3-3410, C3-3414, C3-3510
  • Display: Install magenta imaging unit. Magenta Imaging Unit Failure: #C3-3414. Install magenta imaging unit again Magenta imaging unit is not compatible. Check users guide
  • Description: Magenta drum unit is not installed. / The machine can’t read the charger resistance value from the magenta drum unit. / Magenta drum unit is not compatible
  • Remedy: 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the magenta drum unit. 5) Install the new magenta drum unit. 6) Install the waste toner container. 7) Close the front cover.
  • Code: C3-3711, C3-3712
  • Display: Imaging unit Failure: #. Call for service.
  • Description: The data of CRUM is not detected.
  • Remedy: 1) Open the front cover and side cover. 2) Remove the waste toner container. 3) Check if the magenta drum is installed. 4) Remove and reinstall the magenta drum unit. 5) If the problem persists, check that the drum modular jack is contaminated or deformed. 6) Replace the magenta drum unit with new one.
  • Code: C3-4110
  • Display: Prepare new cyan imaging unit
  • Description: Cyan drum unit has almost reached the end of its life.
  • Remedy: 1) Order new cyan drum unit because drum unit with level of “Low” will be exhausted soon.
  • Code: C3-4120
  • Display: Replace with new cyan imaging unit
  • Description: Cyan drum unit is at the end of its life.
  • Remedy: 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the cyan drum unit. 5) Install the new cyan drum unit. 6) Install the waste toner container. 7) Close the front cover.
  • Code: C3-4410, C3-4414, C3-4510
  • Display: Install cyan imaging unit. Cyan Imaging Unit Failure: #C3-4414. Install cyan imaging unit again Cyan imaging unit is not compatible. Check users guide
  • Description: Cyan drum unit is not installed. / The machine can’t read the charger resistance value from the cyan drum unit. / Cyan drum unit is not compatible.
  • Remedy: 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the cyan drum unit. 5) Install the new cyan drum unit. 6) Install the waste toner container. 7) Close the front cover.
  • Code: C3-4711, C3-4712
  • Display: Imaging unit Failure: #. Call for service.
  • Description: The data of CRUM is not detected.
  • Remedy: 1) Open the front cover and side cover. 2) Remove the waste toner container. 3) Check if the cyan drum is installed. 4) Remove and reinstall the cyan drum unit. 5) If the problem persists, check that the drum modular jack is contaminated or deformed. 6) Replace the cyan drum unit with new one.
  • Code: C3-5110
  • Display: Prepare new black imaging unit
  • Description: Black drum unit has almost reached the end of its life.
  • Remedy: 1) Order new black drum unit because drum unit with level of “Low” will be exhausted soon.
  • Code: C3-5120
  • Display: Replace with new black imaging unit
  • Description: Black drum unit is at the end of its life.
  • Remedy: 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the black drum unit. 5) Install the new black drum unit. 6) Install the waste toner container. 7) Close the front cover.
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