Các lỗi thường gặp

Code :
  • Code: C1-3311
  • Display: Magenta Toner Cartridge Failure: #C1-3311. Install magenta toner cartridge again
  • Description: Magenta toner supply is inefficient or abnormal.
  • Remedy: 1) Open the front cover. 2) Remove the magenta toner cartridge. Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 3) Check if the toner supply pipe is blocked. If it is closed, open it. 4) Close the front cover.
  • Code: C1-3411
  • Display: Magenta toner cartridge is not installed. Install it.
  • Description: The magenta toner cartridge is not installed. / The CRUM data is not detected.
  • Remedy: 1) Open the front cover. Check if the magenta toner cartridge is installed. 2) Remove and reinstall the magenta toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the magenta toner cartridge(CLT-M809S) with a new one.
  • Code: C1-3512
  • Display: Magenta toner cartridge is not compatible. Check users guide.
  • Description: Magenta toner cartridge is not compatible.
  • Remedy: 1) Replace the magenta toner cartridge with a new one.
  • Code: C1-4110
  • Display: Prepare new cyan toner cartridge.
  • Description: Cyan toner is almost empty.
  • Remedy: 1) Order new cyan toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
  • Code: C1-4120, C1-4130, C1-4140
  • Display: Replace with new cyan toner cartridge End of life, Replace with new cyan toner cartridge
  • Description: The cyan toner cartridge is at the end of its life.
  • Remedy: 1) Open the front cover. 2) Remove the cyan toner cartridge. 3) Install the new cyan toner cartridge (CLT-C809S) 4) Close the front cover.
  • Code: C1-4311
  • Display: Cyan Toner Cartridge Failure: #C1-4311. Install yellow toner cartridge again
  • Description: Cyan toner supply is inefficient or abnormal.
  • Remedy: 1) Open the front cover. 2) Remove the cyan toner cartridge. Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 3) Check if the toner supply pipe is blocked. If it is closed, open it. 4) Close the front cover.
  • Code: C1-4411
  • Display: Cyan toner cartridge is not installed. Install it.
  • Description: The cyan toner cartridge is not installed. / The CRUM data is not detected.
  • Remedy: 1) Open the front cover. Check if the cyan toner cartridge is installed. 2) Remove and reinstall the cyan toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the cyan toner cartridge(CLT-C809S) with a new one.
  • Code: C1-4512
  • Display: Cyan toner cartridge is not compatible. Check users guide
  • Description: Cyan toner cartridge is not compatible.
  • Remedy: 1) Replace the cyan toner cartridge with a new one.
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