Các lỗi thường gặp

Code :
  • Code: A3-3310, A3-3311, A3-3312, A3-3410, A3-3411, A3-3412
  • Display: Sensor Failure: #. Turn off then on. Call for service if the problem persists
  • Description: Outer temperature/humidity sensor is defective.
  • Remedy: • A3.3310 / A3.3311 / A3.3312 : Temperature function is abnormal. • A3.3410 / A3.3411 / A3.3412 : Humidity function is abnormal. 1) Enter SVC mode. Execute sensor test to check the sensor operation. (Diagnostics > Engine Diagnostics > Engine Test Routines > 109-0013 Outer Temperature ) 2) Remove the left cover. (Refer to 3.3.4 Temperature Sensor) Measure the resistance value of the connector at both ends. If the value is not in 47.5KOhm - 52.5KOhm(at 25C), replace the sensor(JC93-00486A) 3) If the harness and sensor are normal, replace the main board (JC92-02429A).
  • Code: C1-2110
  • Display: Prepare new yellow toner cartridge.
  • Description: Yellow toner is almost empty.
  • Remedy: 1) Order new yellow toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
  • Code: C1-2120, C1-2130, C1-2140
  • Display: Replace with new yellow toner cartridge End of life, Replace with new yellow toner cartridge
  • Description: The yellow toner cartridge is at the end of its life.
  • Remedy: 1) Open the front cover. 2) Remove the yellow toner cartridge. 3) Install the new yellow toner cartridge (CLT-Y809S) 4) Close the front cover.
  • Code: C1-2311
  • Display: Yellow Toner Cartridge Failure: #C1-2311. Install yellow toner cartridge again
  • Description: Yellow toner supply is inefficient or abnormal.
  • Remedy: 1) Open the front cover. 2) Remove the yellow toner cartridge. Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 3) Check if the toner supply pipe is blocked. If it is closed, open it. 4) Close the front cover.
  • Code: C1-2411
  • Display: Yellow toner cartridge is not installed. Install it.
  • Description: The yellow toner cartridge is not installed. / The CRUM data is not detected.
  • Remedy: 1) Open the front cover. Check if the yellow toner cartridge is installed. 2) Remove and reinstall the yellow toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the yellow toner cartridge(CLT-Y809S) with a new one.
  • Code: C1-2512
  • Display: Yellow toner cartridge is not compatible. Check users guide.
  • Description: Yellow toner cartridge is not compatible.
  • Remedy: 1) Replace the yellow toner cartridge with a new one.
  • Code: C1-3110
  • Display: Prepare new magenta toner cartridge.
  • Description: Magenta toner is almost empty.
  • Remedy: 1) Order new magenta toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
  • Code: C1-3120, C1-3130, C1-3140
  • Display: Replace with new magenta toner cartridge End of life, Replace with new magenta toner cartridge
  • Description: The magenta toner cartridge is at the end of its life.
  • Remedy: 1) Open the front cover. 2) Remove the magenta toner cartridge. 3) Install the new magenta toner cartridge (CLT-M809S) 4) Close the front cover.
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