• Code: H2-1300
• Display: Paper jam inside of finisher. Remove paper
• Description: Finisher Exit Sensor doesn’t turn off after the sensor turned on IOT Exit Roller grabs the paper. Or Finisher Feeding Motors Stopped. Or Finisher Exit Sensor damaged or harness damaged. Or Finisher Main Board damaged
• Remedy: 1. Check Jam Occurrence in IOT. - If the IOT roller is grabbing the paper, it’s IOT fault. 2. Check the Main Board Harness Connection. 3. Check Finisher Exit Sensor operation & harness connection. 4. Check Finisher Feeding Entrance Motor Harness Connection and operation. 5. Check Finisher Feeding Exit Motor Harness Connection and operation. 6. If the same problem happens after checking 1-5, Replace the Finisher main board. 7. If the same problem happens after checking 6, replace the Finisher harnesses.

• Code: H2-1302
• Display: Paper jam inside of finisher. Remove paper
• Description: Initialization started with Jammed paper covering Finisher Exit Sensor. Paper exists covering Finisher Exit Sensor. Or Finisher Exit Sensor Damaged or harness connection not well. Or Finisher Main Board damaged
• Remedy: 1. Check if there is a jammed paper on the feeding path of Finisher. 2. Check the Main Board Harness Connection. 3. Check Finisher Exit sensors’ operation & harness connection. 4. If the same problem happens after checking 1-3, Replace the Finisher main board. 5. If the same problem happens after checking 4, replace the Finisher harnesses.

• Code: H2-1710, H2-1711
• Display: Finisher Failure: #H2-1710. Check fi nisher Finisher Failure: #H2-1711. Check fi nisher
• Description: Front Jogger is not working well. Front Jogger Home Sensor, Front Jogger Motor Harness Connection not well or damaged, Main Board damaged.
• Remedy: 1. Check the Main Board Harness Connection. 2. Check the Finisher Front Jogger Home Sensor’s Harness Connection. 3. Check the Finisher Front Jogger Motor’s Harness Connection and operation. 4. Check if Front jogger part is contaminated. 5. If the same problem happens after checking 1-4, Replace the Finisher main board. 6. If the same problem happens after checking 5, Replace the Finisher harnesses.

• Code: H2-1720, H2-1721
• Display: Finisher Failure: #H2-1720. Check fi nisher Finisher Failure: #H2-1721. Check fi nisher
• Description: Rear Jogger is not working well. Rear Jogger Home Sensor, Rear Jogger Motor Harness Connection not well or damaged, Main Board damaged.
• Remedy: 1. Check the Main Board Harness Connection. 2. Check the Finisher Rear Jogger Home Sensor’s Harness Connection. 3. Check the Finisher Rear Jogger Motor’s Harness Connection and operation. 4. Check if Rear jogger part is contaminated. 5. If the same problem happens after checking 1-4, Replace the Finisher main board. 6. If the same problem happens after checking 5, Replace the Finisher harnesses.

• Code: H2-1730, H2-1731
• Display: Finisher Failure: #H2-1730. Check fi nisher Finisher Failure: #H2-1731. Check fi nisher
• Description: Support Finger (Extension Tray) is not working well. Support Finger Home Sensor, Support Finger Motor Harness Connection not well or damaged, Main Board damaged
• Remedy: 1. Check the Main Board Harness Connection. 2. Check the Finisher Support Finger Home Sensor’s Harness Connection. 3. Check the Finisher Support Finger Motor’s Harness Connection and operation. 4. If the same problem happens after checking 1-3, Replace the Finisher main board. 5. If the same problem happens after checking 4, Replace the Finisher harnesses.

• Code: H2-1751, H2-1753
• Display: Finisher Failure: #. Check fi nisher
• Description: Stapler is not working well. Stapler Harness Connection not well. Or Cartridge set sensors damaged, Or Main Board damaged.
• Remedy: NOTE - Make sure that the staple strips on top of the stack are complete and fl at. Remove any partial strips and any strips that are bent. 1. Check the Main Board Harness Connection. 2. Check the Stapler harness connection. 3. Check if staples are stuck in Stapler Head area and damage of Stapler itself. 4. If the same problem happens after checking 1-3, Replace the Finisher main board. 5. If the same problem happens after checking 4, Replace the Finisher Stapler. 6. If the same problem happens after checking 5, Replace the Finisher harnesses.

• Code: H2-1752
• Display: Finisher Failure: #H2-1752. Check finisher
• Description: Finisher compiles all the papers and moves them to stapling position and do nothing. the message “Stapler Safety Fault” pops up. Safety Switch Harness connection not well. Main Board damaged.
• Remedy: 1. Check the Main Board Harness Connection. 2. Check the Safety Switch Harness Connection. 3. Check the Safety Unit’s operation. Check the switch is clicked when the Safety Link moves. 4. Check the Safety Unit’s operation using Rear Jogger. The same “switch ON/OFF” operation should be followed. 5. Check the Safety Unit’s operation. When Rear Jogger stands at the position having the Shield and Rear Jogger met, the Safety Switch should be ON. 6. If the same problem happens after checking 1-5, Replace the Finisher main board. 7. If the same problem happens after checking 6, Replace the Finisher harnesses.

• Code: H2-1760, H2-1A80
• Display: Finisher Failure: #H2-1760. Check fi nisher Finisher Failure: #H2-1A80. Check fi nisher
• Description: Stacker Unit is not working. Stacker Level sensor, Stack Full sensor, Stacker Motor Harness Connection not well or damaged, Main Board damaged.
• Remedy: 1. Check the Main Board Harness Connection. 2. Check the Stacker Level Sensor’s Harness Connection and Actuator’s operation & its Spring behind the wall. 3. Check the Stacker Motor Harness Connection and operation. 4. Check the Stack Full Sensor Connection and operation. 5. If the same problem happens after checking 1-3, Replace the Finisher main board. 6. If the same problem happens after checking 4, replace the Finisher harnesses.